Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Victoria Campbell

Woodbury,TN

Summary

Accomplished Assistant Manager with a proven track record at Sudden Service Inc, enhancing customer satisfaction and streamlining operations. Skilled in money handling and team leadership, I significantly reduced financial discrepancies and mentored staff towards excellence. My strategic planning and decision-making abilities have driven business growth and operational efficiency.

Overview

1
1
year of professional experience

Work History

Assistant Manager

Sudden Service Inc
07.2024 - Current
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Associate

Sudden Service Inc
07.2024 - 08.2024
  • Used in-store system to locate inventory and place special orders for customers.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Cashier

Bar B Cuties
05.2024 - 07.2024
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Education

Penn Foster High School
Scranton, PA

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Staff management
  • Retail operations

Timeline

Assistant Manager

Sudden Service Inc
07.2024 - Current

Associate

Sudden Service Inc
07.2024 - 08.2024

Cashier

Bar B Cuties
05.2024 - 07.2024

Penn Foster High School

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Victoria Campbell