Victoria Caridad
Miami,FL
Summary
Results-oriented professional with experience in retail management, customer service and inventory control. Demonstrated ability to lead teams, maximize customer satisfaction and increase store profits. Adept at problem-solving and developing successful strategies to exceed goals.
Overview
3
3
years of professional experience
Work History
Store Supervisor
Popshelf
11.2022 - 08.2023
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Maintained customer satisfaction with quick and professional handling of product returns.
Team Leader
Houston Downtown Aquarium
05.2022 - 09.2022
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Server Shift Leader
Piola Restaurant
07.2020 - 05.2022
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Team Member
Candytopia
08.2021 - 05.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Assistant Photographer
Fomo Factory
04.2021 - 08.2021
- Carried equipment from one shooting location to next.
- Changed camera lenses and made small light adjustments.
- Planned and prepared for on-location and studio shoots.
- Kept photography equipment available, clean and working.
Education
High School Diploma -
San Vicente De Paul
La Guaira.Venezuela07.2018
Skills
- Reading Comprehension
- Retail Merchandise Quality Standards
- Computer Proficiency
- Originality and Creativity
Languages
Spanish
Native or Bilingual
Timeline
Store Supervisor
Popshelf
11.2022 - 08.2023
Team Leader
Houston Downtown Aquarium
05.2022 - 09.2022
Team Member
Candytopia
08.2021 - 05.2022
Assistant Photographer
Fomo Factory
04.2021 - 08.2021
Server Shift Leader
Piola Restaurant
07.2020 - 05.2022
High School Diploma -
San Vicente De Paul
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