Victoria Carrillo
Lakewood
Summary
Fluent Spanish and English speaker. Skilled Dental Assistant with experience and training necessary to assist with various dental procedures. Hands-on training in dental radiography, chairside assisting, and front office administrative duties. Quick learner and successful in building relationships with coworkers and patients.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Sunrise Pediatric Dentistry
09.2019 - 06.2024
- Providing specialized dental treatments for 15 patients designed to meet the oral hygiene needs of patients
- Report to dentist about patient oral health and concern
- Collaborate with specialized team to ensure quality dental treatment for all patients.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
Front Office Manager/ Receptionist
Sunrise Pediatric Dentistry
09.2019 - 06.2024
- Service 50 calls regarding patient appointments, billing and insurance coding
- Creating and sending patients treatment plan with estimated out of pocket cost for treatment
- Calling dental insurances to get breaks down on patients insurance and inputting new insurance into patients chart
- Calling dental insurance to follow up on pending claims
- Partner with the dentist in patient success; provided feedback on dental treatment and trauma and discussed areas needing improvement and additional work
- Analyze, evaluate, problem-solve, and recommend changes to staff training, patient care, and procedures
- Creating monthly schedule for staff
- Analyzing daily production
- Addressing patients' concerns/ complaints and finding solutions to patients' problems
- Reviewing and responding to 30 emails daily
- Scheduling meetings and phone calls for doctors
- Checking medicaid/ chp+ eligibility every morning
- Filling out non covered services forms for medicaid patients
- Following up with medicaid regarding unpaid claims.
Dental Assistant
Redstone Dental Group and Orthodontics
11.2018 - 08.2019
- Providing specialized dental treatments for 15 patients designed to meet the oral hygiene needs of patients
- Report to dentist about patient oral health and concern
- Collaborate with specialized team to ensure quality dental treatment for all patients.
Dietary Aid
Mapleton Care Center
02.2018 - 10.2018
- Created and implemented innovative and engaging healthy diets for 70 elderly folks, increasing engagement in social activities
- Analyzed weekly and daily meal data to modify future meals
- Operated the dish machine daily for 200+ dishes and completed sanitation duties to ensure the cleanliness of areas.
Education
Certified Dental Assistant -
Denver Dental Assistant School
Lakewood, CO12.2018
Skills
- Computer: Microsoft Office, G-Suite, Zoom, Word, Excel
- Language: Spanish
- Multi-tasking
- Communication
- Leadership
- Time management
- Team oriented
- Collaboration
- Critical thinking
- Problem solving
Pronouns
- She
- Her
- Ella
References
- Rosie Young, Dietary Aid Manager, Mapleton Care Center, 720-621-4547
- Elizabeth Esteban, Sunrise Pediatric Dentistry, 985-498-6273
Timeline
Dental Assistant
Sunrise Pediatric Dentistry
09.2019 - 06.2024
Front Office Manager/ Receptionist
Sunrise Pediatric Dentistry
09.2019 - 06.2024
Dental Assistant
Redstone Dental Group and Orthodontics
11.2018 - 08.2019
Dietary Aid
Mapleton Care Center
02.2018 - 10.2018
Certified Dental Assistant -
Denver Dental Assistant School
Similar Profiles
Hannah DavesHannah Daves
Front Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental GroupFront Office Administrator and Dental Assistant at Durango Kids Pediatric Dentistry: Formerly Animas Pediatric Dental Group
Kayleigh McCorkleKayleigh McCorkle
Dental Hygiene Assistant at Sunrise DentistryDental Hygiene Assistant at Sunrise Dentistry
Chelsea GoldenChelsea Golden
Licensed Practical Nurse at Sunrise Pediatric AssociatesLicensed Practical Nurse at Sunrise Pediatric Associates
Doniele PetersonDoniele Peterson
Sales Associate at Acosta Sales & MarketingSales Associate at Acosta Sales & Marketing
Anthony LopezAnthony Lopez
Supervisor at Rite AidSupervisor at Rite Aid