Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Carroll

Chandler,AZ

Summary

Seasoned financial professional with a proven track record at JP Morgan Chase, adept in mortgage facilitation and negotiation. Excelled in risk evaluation and financial planning, significantly enhancing loan processing efficiency. Demonstrated leadership in guiding teams towards achieving ambitious targets, underscoring a commitment to excellence and client satisfaction.


Highly skilled Loan Specialist with expertise in data accuracy and security. Hardworking professional with many years of assisting clients, scheduling payments and reviewing credit histories. Knowledgeable in all credit procedures.

Overview

41
41
years of professional experience

Work History

Loan Advisor

Bridgecrest
08.2024 - Current
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Identified opportunities to cross-sell and upsell loan products to customers.
  • Established plans and payoffs for customers' loans, prioritizing control of overall costs.

Senior Loss Mitigation

JP Morgan Chase
11.2008 - 08.2015
  • Analyzed credit, income, compliance, title documents, and appraisals during underwriting process.
  • Remained updated with latest information related to mortgage products and services being offered.
  • Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
  • Controlled loss by assessing risk, conducting system analysis, and recommending policy solutions.

Owner/Manager

Victoria's Hair Professionals
07.1983 - 07.2008
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed day-to-day business operations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

High School Diploma -

Westwood High School
945 W Rio Salado Parkway, Mesa AZ 85201
05-1974

Skills

  • Construction loan financing
  • Financial planning
  • Risk evaluation
  • Mortgage facilitation
  • Credit assessment
  • Loan processing
  • Applicant counseling
  • Negotiation
  • Portfolio management
  • Debt management
  • Loan product promotion
  • Asset valuation

Timeline

Loan Advisor

Bridgecrest
08.2024 - Current

Senior Loss Mitigation

JP Morgan Chase
11.2008 - 08.2015

Owner/Manager

Victoria's Hair Professionals
07.1983 - 07.2008

High School Diploma -

Westwood High School

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Victoria Carroll