Victoria Chamberlain
Washington,DC
Summary
Ambitious, focused jobseeker, anxious to obtain a position to help further a career in software technology while achieving company goals. Excellent problem-solver with strong communication skills and a keen ability to collaborate with a diverse set of teammates.
Overview
4
4
years of professional experience
Work History
Case Manager
Pintas & Mullins Law Firm
Chicago, IL
10.2023 - Current
- Facilitated communication between attorneys, clients, witnesses, and court personnel.
- Interviewed clients and obtained vital case information to support associates.
- Kept cases up to date with their current status's.
Salesforce Administrator
Selas Technologies
Fort Lauderdale, FL
09.2021 - 10.2022
- Created reports and dashboards in Salesforce to meet client's requirements.
- Customized sales process flows using Process Builder and Flow Builder based on user needs.
- Resolved escalated incidents reported by customers related to Salesforce application usage.
- Collaborated with other teams to ensure seamless integration between multiple platforms.
- Conducted training sessions for end users on the usage of Salesforce application features.
Freelance Web Developer & Designer
Self-employed
07.2020 - Current
Education
Bachelor of Arts - Mass Communications
University of South Carolina - Columbia
Columbia, SC08-2016
Certificate - Salesforce Development & Administration
Salesforce Trailhead
08-2021
Certificate - Full Stack Development
Coding Dojo
Los Angeles, CA06-2020
Skills
- Salesforce Platform
- Salesforce Business Administration Specialist
- Salesforce Lightning Experience Reports & Dashboard Specialist
- Python, Django
- Web Development
- Social Media Marketing
- Problem-solving abilities
- Excellent Communication
Timeline
Case Manager
Pintas & Mullins Law Firm
10.2023 - Current
Salesforce Administrator
Selas Technologies
09.2021 - 10.2022
Freelance Web Developer & Designer
Self-employed
07.2020 - Current
Bachelor of Arts - Mass Communications
University of South Carolina - Columbia
Certificate - Salesforce Development & Administration
Salesforce Trailhead
Certificate - Full Stack Development
Coding Dojo
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