Victoria Cheshire
Knoxville,TN
Summary
Dynamic Center Store Manager at Casey's with a proven track record in operational efficiency and employee training. Enhanced customer satisfaction through innovative merchandising strategies and effective problem-solving. Skilled in inventory management, driving sales growth while fostering a motivated team environment. Committed to delivering exceptional results in fast-paced retail settings.
Overview
9
9
years of professional experience
Work History
Center Store Manager
Caseys
11.2022 - Current
- Oversaw daily store operations, ensuring compliance with safety and quality standards.
- Managed inventory levels, implementing effective stock replenishment strategies.
- Trained and mentored staff to enhance customer service and operational efficiency.
- Developed promotional displays to drive sales and improve customer engagement.
- Increased customer satisfaction with exceptional service, addressing concerns promptly and professionally.
Brand Ambassador
GMR Marketing
Knoxville, TN
01.2021 - 11.2022
- Engaged potential customers through promotional events, enhancing brand visibility and awareness.
- Assisted in executing marketing campaigns, ensuring alignment with brand standards and objectives.
- Provided product demonstrations, effectively communicating key features to diverse audiences.
- Collaborated with team members to develop creative strategies that increased customer engagement at events.
Store Manager
Dollar General
Knoxville, TN
11.2017 - 07.2021
- Supervised daily store operations, ensuring compliance with company policies and procedures.
- Trained and developed staff to improve customer service and operational efficiency.
- Managed inventory levels, conducting regular audits to minimize stock discrepancies.
- Implemented merchandising strategies to enhance product visibility and drive sales.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Analyzed sales trends to inform restocking decisions and promotional planning.
- Coordinated team schedules to optimize coverage during peak hours and events.
- Assisted with hiring, training and mentoring new staff members.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
Education
Associate of Science - Nursing
South College
Knoxville, TN05.2025
High School Diploma -
Union County High School
Maynardville, TN05.2018
Skills
- Shelf stocking
- Operational efficiency
- Employee training
- Workload management
- Visionary leadership
- Problem-solving
Timeline
Center Store Manager
Caseys
11.2022 - Current
Brand Ambassador
GMR Marketing
01.2021 - 11.2022
Store Manager
Dollar General
11.2017 - 07.2021
Associate of Science - Nursing
South College
High School Diploma -
Union County High School