Victoria Chow
Hilo,HI
Summary
Results-driven retail sales professional with expertise in customer service and product knowledge. Achieved sales targets by effectively communicating and addressing customer needs. Enhanced store layout to improve product visibility and accessibility, fostering a positive shopping experience and boosting customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales associates
Kanahele Jewelry
Hilo, Hawaii
05.2024 - Current
- Delivered friendly, professional, personalized customer service to enhance customer experience.
- Built meaningful connections with diverse customers to foster loyalty and satisfaction.
- Create a welcoming shopping environment where customers feel comfortable and appreciated.
- Assisted customers with product selections, ensuring attentive service to meet individual needs.
- Organized workspace daily to ensure a tidy and efficient environment.
- Effectively balance multiple responsibilities while maintaining a positive attitude.
Floral freelancer
Anuenue Flowers
Hilo
07.2021 - 07.2026
- Collaborated with multiple floral companies on various floral projects and events.
- Demonstrated creativity, precision, and attention to detail.
- Worked independently and collaboratively to complete projects within deadlines.
- Adapted to different work environments, expectations, and project needs.
- Maintained organization and quality while managing multiple responsibilities.
Barista / manager
Ka Lae Coffee
Naalehu, Hawaii
10.2021 - 02.2026
- Oversaw daily coffee shop operations while ensuring efficiency and quality service.
- Provided leadership and support in a fast-paced customer-focused environment.
- Built lasting relationships with customers through friendly and personable interactions.
- Managed multiple daily responsibilities while ensuring tasks were completed accurately and on time.
- Maintained a clean, organized, and welcoming environment.
- Demonstrated strong problem-solving, communication, and time-management skills.
- Adapted to changing priorities while maintaining professionalism and attention to detail.
Education
Online Abeka
Naalehu, HawaiiSkills
- Customer Service & Relationship Building
- Communication & Interpersonal Skills
- Leadership and Team Collaboration
- Multitasking & Time Management
- Organization & Attention to Detail
- Fast-Paced Environment Adaptability
- Problem Solving & Dependability
- Creating Comfortable, Welcoming Environments
- Professionalism and Positive Attitude
- Ability to Learn Quickly
Timeline
Sales associates
Kanahele Jewelry
05.2024 - Current
Barista / manager
Ka Lae Coffee
10.2021 - 02.2026
Floral freelancer
Anuenue Flowers
07.2021 - 07.2026
Online Abeka