Victoria Cisneros
Laredo,TX
Summary
Knowledgeable Logistics Assistant offering months of progressive experience in Vista Forwarding. Proficient in checking and correcting documents, producing reports and managing office functions. Dedicated team player with a strong work ethic, remarkable initiative and professional demeanor.
Highly efficient, accurate and organized Logistics Assistant successful at supporting logistics operations through effective vendor relations skills, administrative expertise and strong attention to detail. Proficient in SLAM and versed in accurately managing freight documentation.
Overview
6
6
years of post-secondary education
2
2
years of professional experience
Work History
Logistics Assistant
Vista Forwarding
Laredo, TX
09.2020 - Current
- Tracking shipments, handling any issues that might arise (returned shipments, damaged shipments, etc.)
- Followed up with staff and customers by emails to confirm accurate information and quantity of materials.
- Managing paper and electronic files on our computer system.
- Organizing and maintains record of materials and trailers arriving at our warehouse.
- Carry out clerical work, including typing, proofreading, and editing documents, correspondence, and reports for the logistics department or assigned customers.
Bank Teller
International Bank Of Commerce
Laredo, TX
08.2019 - 09.2020
- Identified sales opportunities and referred customers to branch partners in financial services.
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Educated customers on use of banking website and mobile apps.
- Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
- Handled various accounting transactions.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Processed customer transactions accurately and efficiently.
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Education
Laredo Community College
Laredo, TX 08.2018 - 06.2019
High School Diploma -
United South High School
Laredo, TX 08.2013 - 06.2018
Skills
Filing and data archiving
Administrative support
Office administration
Recordkeeping
File coordination
Documentation skills
Excellent work ethic
Teamwork
Computer skills
Adaptability
Customer Service
Expense reporting
Sorting and labeling
Scheduling
Data management
Accomplishments
- Awarded the “J. D Power Customer Service Monthly Achievement”-Earned highest marks for customer satisfaction, for the month.
Timeline
Logistics Assistant
Vista Forwarding
09.2020 - Current
Bank Teller
International Bank Of Commerce
08.2019 - 09.2020
Laredo Community College
08.2018 - 06.2019
High School Diploma -
United South High School
08.2013 - 06.2018