Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Victoria Cisneros

Laredo,TX

Summary

Knowledgeable Logistics Assistant offering months of progressive experience in Vista Forwarding. Proficient in checking and correcting documents, producing reports and managing office functions. Dedicated team player with a strong work ethic, remarkable initiative and professional demeanor.

Highly efficient, accurate and organized Logistics Assistant successful at supporting logistics operations through effective vendor relations skills, administrative expertise and strong attention to detail. Proficient in SLAM and versed in accurately managing freight documentation.

Overview

6
6
years of post-secondary education
2
2
years of professional experience

Work History

Logistics Assistant

Vista Forwarding
Laredo, TX
09.2020 - Current
  • Tracking shipments, handling any issues that might arise (returned shipments, damaged shipments, etc.)
  • Followed up with staff and customers by emails to confirm accurate information and quantity of materials.
  • Managing paper and electronic files on our computer system.
  • Organizing and maintains record of materials and trailers arriving at our warehouse.
  • Carry out clerical work, including typing, proofreading, and editing documents, correspondence, and reports for the logistics department or assigned customers.

Bank Teller

International Bank Of Commerce
Laredo, TX
08.2019 - 09.2020
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Educated customers on use of banking website and mobile apps.
  • Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
  • Handled various accounting transactions.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Processed customer transactions accurately and efficiently.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.

Education

Laredo Community College
Laredo, TX
08.2018 - 06.2019

High School Diploma -

United South High School
Laredo, TX
08.2013 - 06.2018

Skills

Filing and data archiving

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Accomplishments

  • Awarded the “J. D Power Customer Service Monthly Achievement”-Earned highest marks for customer satisfaction, for the month.

Timeline

Logistics Assistant

Vista Forwarding
09.2020 - Current

Bank Teller

International Bank Of Commerce
08.2019 - 09.2020

Laredo Community College
08.2018 - 06.2019

High School Diploma -

United South High School
08.2013 - 06.2018

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Victoria Cisneros