Grace Caamano
Flowery Branch,GA
Summary
Talented Case Manager and Supervisor adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit Family/Children needs. Able tp coach, provide support and supervision to team as needed.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Paraprofessional / CSI
Pathways Transition Programs
10.2022 - Current
Social Services Supervisor
Department Of Children And Family Services
03.2022 - 08.2022
- DFCS CM Foster Care, Family Preservation and Foster Care.
- Disposed of personal biases and remained open and empathetic when designing client service plans.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Provide supervision, support and guidance to Case Managers.
- Maintained up-to-date Licensed Case Manager Certification according to legal requirements outlined by State of GA.
- Assessed programs provided both by DFCS and outside agencies to assure assembly of high-quality care teams.
Case Manager
Salvation Army Center Of Hope-Homeless Shelter
06.2021 - 02.2022
- Identified care needs of individual clients and coordinated responses based on client needs,
- Increased referral rates by providing excellent service and building meaningful relationships with client and families who are currently facing homelessness.
- Managed support services and fostered communication among social workers, community agencies, hospitals staff, psychiatric hospitals, staff and client.
- Managed caseload of 36 men, women and families currently staying at Center for Hope Homeless Shelter, to provide comprehensive, community-based care.
- Facilitate and find housing options, Rapid Rehousing and job options.
- Provide Strength Based Case Work.
- Work closely with Social Service Director and provide supervision of House Monitor staff.
Behavioral and Parent Aide-Case Manager
Live, Life, Counseling
03.2020 - 05.2021
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Met with parents about daily activities, positive developments and issues.
- Consulted with families to discuss activities and behaviors of each child.
- Prepared group activities to enhance socialization, communication, and problem-solving skills for children.
- Supervise visit between parent and child that is currently placed in Foster Care.
- Conduct parenting classes
- Encouraged individuals and family members to develop skills and use strategies for confronting problems constructively
- Liaised with family members to discuss progress and develop ongoing plans for counseling goals
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Social Services Case Manager
Department Of Family And Children Service
04.2016 - 10.2019
- DFCS CM Foster Care, Family Preservation and Foster Care.
- Disposed of personal biases and remained open and empathetic when designing client service plans.
- Coordinated with social, public and welfare agencies to obtain and provide client information.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Provided group and individual counseling to identify, discuss and resolve problems and issues.
- Maintained up-to-date Licensed Case Manager Certification according to legal requirements outlined by State of GA.
- Assessed programs provided both by DFCS and outside agencies to assure assembly of high-quality care teams.
- Facilitated communication between agencies about best practices to create comprehensive care system and eliminate barriers to client support.
- Attended proceedings and testified for 40 reunification and permanent placement cases.
- Acted as advocate for children in 60 court settings.
- Updated case records daily with all client contacts and information.
PINS Diversion Case Manager
Occupations Inc.
09.2008 - 08.2012
- Maintained 100% success rate while visiting 8 cases twice week.
- Completed 2 weekly visitations to check on children, families and home environments.
- Created and updated systems of organization for case service plans and court reports.
- Established parental eligibility through frequent meetings and reviewing information.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
- Kept team on track by assigning and supervising their activities and giving constructive feedback
Education
BBA - Interdisciplinary Studies
University of North Georgia
Gainesville, GA12.2020
Associate of Arts - Fashion Design
Fashion Institute Of Technology
New York, NY05.1995
Skills
- Case Management
- Crisis Intervention
- Client Needs Assessment
- Individual and family counseling
- Team management
- Supervision
- Supervising Team
- Supervisory Experience
- Spanish
- Staff Training
- Customer Service Skills
- Advocacy
- Referrals
- Knowledge of Homeless Population
- Conduct Home Visits
- Strength Based Case Management
Certification
CPS and First Aide Certified. Family Preservation, Foster Care and Investigation Certified.
Bilingual, fully fluent in English and Spanish.
Timeline
Paraprofessional / CSI
Pathways Transition Programs
10.2022 - Current
Social Services Supervisor
Department Of Children And Family Services
03.2022 - 08.2022
Case Manager
Salvation Army Center Of Hope-Homeless Shelter
06.2021 - 02.2022
Behavioral and Parent Aide-Case Manager
Live, Life, Counseling
03.2020 - 05.2021
Social Services Case Manager
Department Of Family And Children Service
04.2016 - 10.2019
PINS Diversion Case Manager
Occupations Inc.
09.2008 - 08.2012
BBA - Interdisciplinary Studies
University of North Georgia
Associate of Arts - Fashion Design
Fashion Institute Of Technology
CPS and First Aide Certified. Family Preservation, Foster Care and Investigation Certified.
Bilingual, fully fluent in English and Spanish.
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