Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Contreras

South Houston

Summary

Enthusiastic and motivated college student with an undergrad in Associates of arts studying for a graduate in biological sciences in pre health at University of Houston seeking a career opportunity to grow professionally, and exercise customer service skills honed and exercised over 2 years.

Overview

2
2
years of professional experience

Work History

Receptionist

Flex City Fitness
Houston
10.2023 - Current
  • Manage front desk operations, including greet and assist members, handling member check-in, and scheduling
  • Support gym operations by monitoring equipment, ensuring cleanliness, and restocking supplies
  • Assist with phone calls, process payments, and maintaining accurate membership records
  • Collaborated with staff to maintain a safe, welcoming, and professional facility environment
  • Developed, launched, and maintained the gym's website to improve member communication, experience and accessibility.

Dispatch Manager

Marin Transport Logistics
Tomball
05.2024 - 08.2024
  • Increased customer retention by 20%
  • Directed daily dispatch operations, coordinating schedules and ensuring timely service delivery
  • Resolved client issues and maintained accurate records of dispatch activities
  • Supervised and trained team member, improving communication and efficiency

Education

BS - Biological Sciences, Pre-Health Specialization

University of Houston- Clear Lake
Clear Lake, Texas
08.2025 - 09.2025

Associate of Arts -

San Jacinto College
Houston, Texas
05.2025

High school or equivalent -

South Houston High school
South Houston, Texas
05.2025

Skills

  • Problem solving
  • Appointment scheduling
  • Calendar Management
  • Customer service excellence
  • Office Administrative skills
  • Communication and interpersonal skills
  • Website management
  • Content updated
  • Multitasking
  • Time management
  • Microsoft Office Suite
  • Basic knowledge of healthcare operations
  • Quick adaptability
  • Initiative
  • Decision-making under pressure

Timeline

BS - Biological Sciences, Pre-Health Specialization

University of Houston- Clear Lake
08.2025 - 09.2025

Dispatch Manager

Marin Transport Logistics
05.2024 - 08.2024

Receptionist

Flex City Fitness
10.2023 - Current

Associate of Arts -

San Jacinto College

High school or equivalent -

South Houston High school
Victoria Contreras