Victoria Cruz
Summary
Self-directed and innovative professional with 8+ years of experience in executive administrative work, administrative operations and extensive background in customer service, and process improvement. Collaborative individual with a proven ability to exercise sound judgment, think quickly and efficiently to meet challenges and adapt rapidly to the ever-changing demands of fast-paced, dynamic environments.
Overview
8
8
years of professional experience
Work History
Sales Support Specialist
Commercial Design Services
03.2022 - Current
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Dental Assistant
The Denture Place
12.2020 - 02.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
Front Desk Receptionist
Plant Fitness
01.2017 - 11.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
Sickles High School
Tampa, FL01.2020
Skills
- Scheduling and calendar management
- Database entry
- Customer and client relations
- Microsoft Excel
Timeline
Sales Support Specialist
Commercial Design Services
03.2022 - Current
Dental Assistant
The Denture Place
12.2020 - 02.2022
Front Desk Receptionist
Plant Fitness
01.2017 - 11.2019
High School Diploma -
Sickles High School
Similar Profiles
Mary McGregorMary McGregor
Commercial Sales Representative at Commercial Design ServicesCommercial Sales Representative at Commercial Design Services
Kevana MorganKevana Morgan
Customer Service Representative at Commercial Coolants, Inc. Dba Design Air SystemsCustomer Service Representative at Commercial Coolants, Inc. Dba Design Air Systems
ANANTH RAMASUBBUANANTH RAMASUBBU
Project Manager at Intellect Design Arena Limited, Abu Dhabi Commercial BankProject Manager at Intellect Design Arena Limited, Abu Dhabi Commercial Bank
Kamil KukulakKamil Kukulak
Sales Support Specialist at Echo Global LogisticsSales Support Specialist at Echo Global Logistics
Megan BrownMegan Brown
Sales Support Specialist at Synergy PharmaceuticalsSales Support Specialist at Synergy Pharmaceuticals