Victoria Curtis
Chillicothe,OH
Summary
Compassionate Patient Access Specialist, and Assertive correctional officer with organized and motivated employee eager to apply time management and organizational skills in various environments, seeking entry-level opportunities to expand my knowledge while facilitating company growth.
Overview
2
2
years of professional experience
Work History
Correctional Officer
Ross Correctional Institution
Chillicothe, Ohio
02.2025 - 07.2025
- Maintained security and order within the correctional facility, ensuring the safety of staff and inmates
- Conducted regular inspections of cells, common areas, and perimeter to identify any potential security breaches or contraband
- Enforced rules and regulations by monitoring inmate activities, conducting searches, and responding to incidents in a calm and professional manner
- Documented all incidents, disciplinary actions, and inmate behavior accurately in written reports
- Performed pat-downs and body searches on inmates when necessary to prevent smuggling of prohibited items
- Collaborated with other correctional officers to develop strategies for managing difficult or disruptive inmates effectively
Scheduler
OSUP PHYSICIANS
Columbus, OH
10.2024 - 02.2025
- Provided scheduling assistance to patients during incoming calls.
- Maintained professionalism during customer interactions via phone and email.
- Performed follow-up calls as necessary to ensure satisfactory resolution of patient's inquiries.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every patient.
Correctional Officer
Ross Correctional Institution
Chillicothe, OH
06.2023 - 10.2024
- Enforced rules and regulations by monitoring inmate activities, conducting searches, and responding to incidents in a calm and professional manner
- Supervised inmate movement during daily routines such as meals, recreation time, visits, and medical appointments
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Documented all incidents, disciplinary actions, and inmate behavior accurately in written reports
Education
High school or equivalent -
Unioto High School
Chillicothe, OH05-2015
Skills
- Security protocols
- Incident documentation
- Contraband detection
- Emergency response
- Problem solving
- Customer service
- Attention to detail
- Appointment scheduling
- Telephone management
- Insurance verification
- Remote work capabilities
- Confidentiality
- Medical terminology
- Problem-solving
Timeline
Correctional Officer
Ross Correctional Institution
02.2025 - 07.2025
Scheduler
OSUP PHYSICIANS
10.2024 - 02.2025
Correctional Officer
Ross Correctional Institution
06.2023 - 10.2024
High school or equivalent -
Unioto High School
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