Victoria Dahring
Rancho Cucamonga (Relocating),CA
Summary
Relentless professional with extensive banking knowledge, known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues.
Overview
7
7
years of professional experience
Work History
BSA Assistant
Provident Bank
Riverside, CA
08.2023 - Current
- Assisted in the preparation of annual BSA/AML risk assessments, identifying areas requiring attention or improvement.
- Collaborated closely with external partners such as law enforcement agencies when necessary to address specific cases or trends.
- Participated in industry conferences, workshops, and webinars to stay current on emerging trends and best practices related to BSA/AML compliance.
Bank Supervisor
Provident Bank
Riverside, CA
01.2023 - 08.2023
- Supervised and controlled branch activities according to bank policies to meet loan and deposit volume goals and for responsive customer service.
- Improved customer satisfaction by efficiently managing and resolving customer inquiries and concerns.
- Trained employees to standards by conducting coaching sessions and evaluating comprehension.
Account Representative
Provident Bank
Riverside, CA
10.2022 - 01.2023
- Managed a portfolio of multiple accounts, ensuring timely delivery of products and services while maintaining strong relationships with clients.
- Analyzed accounts for delinquencies and other ongoing issues.
- Identified possible at-risk accounts enabling preemptive intervention measures before any loss or dissatisfaction occurred.
Bank Teller
Provident Bank
Riverside, CA
11.2020 - 10.2022
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Conducted daily audits of cash drawer, ensuring accuracy and compliance with bank policies.
Private Nanny
Care.com Inc
Escondido, CA
08.2019 - 11.2020
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Built positive and nurturing environments to support child social and emotional growth.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Crew Member
Cold Stone
Riverside, CA
09.2017 - 08.2019
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Criminal Justice
California State University - San Marcos
San Marcos, CADiploma - General Education
Martin Luther King Jr. High School
Riverside, CA05.2019
Skills
- Problem-solving abilities
- Attention to Detail
- Multitasking
- Organizational Skills
- Analytical Thinking
Timeline
BSA Assistant
Provident Bank
08.2023 - Current
Bank Supervisor
Provident Bank
01.2023 - 08.2023
Account Representative
Provident Bank
10.2022 - 01.2023
Bank Teller
Provident Bank
11.2020 - 10.2022
Private Nanny
Care.com Inc
08.2019 - 11.2020
Crew Member
Cold Stone
09.2017 - 08.2019
Criminal Justice
California State University - San Marcos
Diploma - General Education
Martin Luther King Jr. High School