Victoria Daughtry
Lakeland,Florida
Summary
Dedicated and compassionate Registered Nurse with over 11 years of expertise in MDS management, utilization review, case management, and nursing leadership. Proven ability to direct nursing teams while ensuring the highest standards of patient care and operational efficiency. Recognized for optimizing patient outcomes through independent work and collaboration within interdisciplinary teams. Committed to enhancing clinical practices and fostering a supportive, patient-centered environment in long-term care facilities and hospital settings.
Knowledgeable and thorough understanding of patient care coordination and support. Successfully facilitated comprehensive care plans, ensuring seamless communication between healthcare providers and patients. Demonstrated ability to manage complex caseloads and use problem-solving skills to improve patient outcomes.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Care Coordinator
Baycare Winter Haven Hospital
12.2023 - Current
- Coordinate post-discharge arrangements with social workers and ensure comprehensive follow-up care.
- Lead and participate in multidisciplinary rounds, providing therapeutic interventions based on patient assessments.
- Assess social and economic implications of patient care and link patients to appropriate resources.
- Develop and implement programs to support patients transitioning from hospital to home.
- Identify individuals in need of additional assistance and collaborate to develop personalized care plans.
- Facilitated interdisciplinary meetings to discuss patient progress and adjust care strategies accordingly.
- Developed educational resources for patients, promoting better understanding of treatment options and procedures.
- Coordinated patient care plans, ensuring seamless communication between healthcare teams and patients.
- Manage case load of 20 or more patients daily
Director of Nursing
Ashton-Oak Haven
08.2022 - 12.2023
- Led nursing staff to enhance patient care quality and ensure compliance with healthcare regulations.
- Developed and implemented efficient staffing models to optimize resource allocation and improve service delivery.
- Collaborated with interdisciplinary teams to create comprehensive care plans tailored to individual patient needs.
- Mentored nursing personnel, fostering professional growth and promoting best practices in clinical settings.
- Conducted regular audits of nursing practices to maintain high standards of safety and quality assurance.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
Registered Nurse Case Manager
Baycare- Winter Haven Hospital
12.2020 - 08.2022
- Coordinated with external healthcare services to arrange necessary patient treatments, ensuring continuity of care.
- Facilitated multi-disciplinary team meetings to ensure comprehensive care plans, enhancing patient outcomes.
- Developed patient education materials on chronic disease management, empowering patients to take active role in their health.
- Ensured compliance with healthcare regulations and standards, maintaining patient safety and confidentiality.
- Facilitated appointments and transportation for patients, streamlining access to essential medical services.
MDS Director/Utilization Review
Opis Highlands Lake Center
12.2005 - 12.2020
- Managed Medicare/Medicaid case mix and conducted concurrent MDS reviews to optimize reimbursement.
- Completed patient admission and discharge tracking and transmitted assessments to CMS for reimbursement.
- Initiated pre-authorization for patient admissions and negotiated levels of care with case managers.
- Coordinated discharge planning, including DME and home healthcare services.
- Supervised 3 Clinical Program Coordinators (CPCs), ensuring timely completion of MDS and care plans.
- Held weekly PPS meetings and daily meetings with the Therapy Program Manager to track and optimize care.
- Managed ICD-10 coding for all patients in the facility and ensured accurate Medicare certification forms.
- Served as Manager on Duty, ensuring the facility operated smoothly and providing tours for prospective patients and families.
Education
Associate of Science - Nursing
Galen School of Nursing
St. Petersburg, FL06.2008
Practical Nursing Program - LPN
Traviss Technical College
Lakeland, FL06.2004
Skills
- Utilization Review & Case Management
- Discharge Planning & Resource Coordination
- Case management
- Documentation
- Patient education
- Organizational skills
- Documentation proficiency
- Quality assurance
Certification
- ACLS Certification – June 2021
- Certified Managed Care Nurse (CMCN) – August 2019
- HIV Educator – Local Health Department, 2016
- MDS Process I with CMS Rules – September 2013
- Registered Nurse, State of Florida – 2008
- IV Certification – 2004
Timeline
Care Coordinator
Baycare Winter Haven Hospital
12.2023 - Current
Director of Nursing
Ashton-Oak Haven
08.2022 - 12.2023
Registered Nurse Case Manager
Baycare- Winter Haven Hospital
12.2020 - 08.2022
MDS Director/Utilization Review
Opis Highlands Lake Center
12.2005 - 12.2020
Associate of Science - Nursing
Galen School of Nursing
Practical Nursing Program - LPN
Traviss Technical College