Victoria DeLima
West Haven,CT
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Employee
Picasso Parties
02.2025 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Identified issues, analyzed information and provided solutions to problems.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Proven ability to develop and implement creative solutions to complex problems.
Team Member
Target
08.2022 - Current
- Hardworking cashier valued for fast, friendly, and accurate transactions with customers
- Answering questions regarding products and promotions.
- Reporting damaged products to promote safety.
- Maintained productive, efficient approach to all tasks.
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Seasonal Task Associate
Ulta
09.2024 - 01.2025
- Analyzed customer data to identify trends and anticipate customer needs.
- Monitored customers for signs of security concerns and escalated issues to management.
- Used in-store system to locate inventory and place special orders for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Dog Walker
Rover.com
03.2023 - 12.2024
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Safely followed optimal schedules for animals as set by owners or supervisors
- Developed strong personal relationships and trust with dogs through vocal affirmations, petting, and pre-approved treats.
- Recorded activities to keep owners fully informed on pet exercise.
Warehouse Employee
Amazon Warehouse
09.2021 - 07.2022
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Performed inventory control, such as counting, and stocking merchandise.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Hostess
Texas Roadhouse
04.2021 - 09.2021
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
- Seated and brought the menus, bread, and peanuts to guests' tables and answered customer questions.
Education
Associates Degree - Business Studies
Gateway Community College
New Haven, Connecticut05-2025
Skills
- Customer service
- Cash Handling
- Teamwork
- Bilingual
- Microsoft Word
- Problem resolution
- Microsoft office
- Active listening
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Employee
Picasso Parties
02.2025 - Current
Seasonal Task Associate
Ulta
09.2024 - 01.2025
Dog Walker
Rover.com
03.2023 - 12.2024
Team Member
Target
08.2022 - Current
Warehouse Employee
Amazon Warehouse
09.2021 - 07.2022
Hostess
Texas Roadhouse
04.2021 - 09.2021
Associates Degree - Business Studies
Gateway Community College
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