Victoria Demirgian
Elkton,MD
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
Work History
Team Member/Opener
Harry Marcus - ChickFilA
05.2022 - Current
- Opened the store and had access to the safe and building
- While I was not a manager in the official sense of the word, I ran many shifts (ran breaks, prepared catering orders, rotated people, and helped resolve issues with guests
- Operated register to process payments and collect cash payment for order totals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to team success by completing jobs quickly and accurately.
Trainer
Adam Marcus - Chick-Fil-A
08.2020 - 01.2022
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
Team Member
Burley Clark - CFA
06.2019 - 08.2020
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Education
Bachelor Of Religious Studies - Church Ministries/Biblical Counseling
West Coast Baptist College
Lancaster, CA05.2024
Skills
- Clear Communication
- Teamwork and Collaboration
- Customer Service
- Following Instructions
- Leadership Qualities
- Goal Setting and Achievement
- Training and mentoring
- Complaint resolution
- Task Prioritization
- Team Leadership
- Professionalism
Timeline
Team Member/Opener
Harry Marcus - ChickFilA
05.2022 - Current
Trainer
Adam Marcus - Chick-Fil-A
08.2020 - 01.2022
Team Member
Burley Clark - CFA
06.2019 - 08.2020
Bachelor Of Religious Studies - Church Ministries/Biblical Counseling
West Coast Baptist College
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