Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Dior

Darien,WI

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience

Work History

Field Activity Support Representative

Tractor Supply Co.
10.2021 - Current
  • Work closely with retail managers to ensure stores are running to their full visual potential.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Increased customer service success rates by quickly resolving issues.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Trained and supervised employees on policies and procedures.

Associate Banker

Chase Bank
12.2020 - 10.2021
  • I processed customer's requests, maintained impeccable security standards, and provided prompt and friendly customer service.
  • Balanced teller drawers and ATM cash.
  • Opened, closed, and updated accounts for customers.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Adhered to established security procedures and reported potential fraud or safety violations to management for immediate recourse.

Project Coordinator

Christine Adar Designs
12.2017 - 07.2019
  • I managed bookings, coordinated functions, held hiring events, and oversaw general business workings.
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Established rapport and engaged with stakeholders to build lasting professional relationships.

Education

General Management

UW-Whitewater
01.2019

Skills

  • Budget Management
  • Problem-Solving
  • Policy Enforcement
  • Teamwork and Collaboration
  • Continuous Improvement
  • Work Planning and Prioritization
  • Staff Training
  • Customer Service
  • Client Retention
  • Team Development

Timeline

Field Activity Support Representative

Tractor Supply Co.
10.2021 - Current

Associate Banker

Chase Bank
12.2020 - 10.2021

Project Coordinator

Christine Adar Designs
12.2017 - 07.2019

General Management

UW-Whitewater

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Victoria Dior