VICTORIA DOUGLAS
Rome,GA
Summary
Compassionate Orthodontic Assistant with over 9 years of experience and proven expertise in orthodontic emergencies and exceptional patient education skills, honed at Enoch and Lamei Orthodontics and other leading clinics. Excelled in utilizing orthodontic software, enhancing client communication, and providing gentle quality patient care. Excelled in a fast-paced environment, enhancing patient satisfaction and streamlining clinic operations.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Orthodontic Assistant
Enoch and Lamei Orthodontics
Roswell, GA
07.2021 - Current
- Maintained sterilization of instruments according to OSHA standards.
- Conducted preliminary mouth exams and reported findings to the orthodontist.
- Updated patient records with new data and treatment information.
- Assisted orthodontist in selecting, preparing, and placing orthodontic appliances.
- Performed chairside duties including preparation of trays and passing instruments to the doctor during procedures.
- Took dental x-rays and impressions of patients' teeth as directed by orthodontist.
- Prepared and polished patients' teeth before having braces installed.
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, and placing arch wires.
- Maintained confidentiality of patient information at all times according to HIPAA regulations.
- Participated in the development of patient treatment plans with the orthodontist.
- Utilized dental software to update patient records and process digital images.
- Managed inventory of dental supplies and placed orders as necessary.
- Participated in continuing education courses related to orthodontics whenever possible.
- Communicated with other medical professionals regarding patient care needs.
- Processed payments for services rendered accurately and efficiently.
- Prepared bills and completed insurance forms using system software.
- Greeted patients upon arrival in a friendly manner and ensured comfort throughout their visit.
- Supported administrative tasks
- Scheduled patient appointments and managed follow-up care.
- Answered phones promptly and handled inquiries from potential clients professionally.
Orthodontic Assistant
Cavallaro and Moore Orthodontics
Roswell, Georgia
09.2017 - 07.2021
- Conducted preliminary mouth exams and reported findings to the orthodontist.
- Organized patient records and kept track of treatment plans.
- Provided patient education regarding oral hygiene and post-treatment care instructions.
- Prepared bills and completed insurance forms using system software.
- Maintained patient comfort during dental procedures.
- Participated in continuing education courses related to orthodontics whenever possible.
- Scheduled patient appointments and managed follow-up care.
- Answered phones promptly and handled inquiries from potential clients professionally.
- Assisted orthodontist in selecting, preparing, and placing orthodontic appliances.
- Assisted with laboratory procedures such as pouring models, trimming appliances, fabricating retainers.
- Sterilized and disinfected instruments and equipment after each patient use.
- Performed minor orthodontic procedures such as suture removal and rubber dam placement.
- Assisted in managing patient emergencies effectively.
- Proficient in utilizing intraoral 3D scanning technology and software applications.
Orthodontic Assistant
Masterpiece Smiles
Marietta, GA
02.2015 - 09.2017
- Perform clerical duties when not attending to patients.
- Prepare the tray appropriately, and perform chairside duties after reviewing the daily scheduled procedures and treatments.
- Perform required procedures, including the placement of orthodontic appliances.
- Documented patient medical and oral health histories, and notated charts appropriately, as directed by the dentist.
- Provided reassurance and support to patients during exams, tests, and procedures.
- Managed inventory and supplies of the front and back office, and restocked as necessary or according to procedure.
- Assisted the orthodontist in the administration of treatments, including bands, appliances, and braces, and provided chair-side support during procedures.
- Educated patients on proper oral hygiene, including brushing and flossing techniques.
- Maintained a clean and sterile environment according to regulatory agencies' guidelines.
- Responsible for lab work, impressions, study models, Essix/Trutain production, and Hawley retainer repair.
Waitress/Hostess
Guston’s Bar & Grill
Kennesaw, GA
08.2014 - 02.2015
- Greet guests make them feel comfortable.
- Learn menu items, and be able to describe them appropriately to guests.
- Take beverage and food orders.
- Deliver beverages and food in a timely manner.
- Engaged with guests regularly to confirm contentment.
- Clear the dirty dishes from the table.
- Refill beverages throughout the meal.
- Work well with other servers, and be a team player.
- Prepared checks, itemizing total meal costs and taxes.
Childcare Provider/Nanny
Ms. Lanie Taney
Kennesaw, GA
05.2012 - 01.2015
- Facilitated safe commutes for kids to various activities.
- Ensured high-quality meal preparation.
- Oversaw completion of assigned homework tasks.
- Implemented efficient strategies to manage tasks effectively.
- Coordinated scheduled activities for kids.
- Executed tasks within designated schedule.
- Observed and monitored children's play activities.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
Waitstaff
JD’s Barbecue
Acworth, GA
10.2011 - 04.2012
- Cleaning and busing tables.
- Greeting and seating customers.
- Running food to tables.
- Assisting the wait staff.
- Preparing the food.
- Expediting orders.
Education
North Cobb High School
Kennesaw, GA12-2013
Georgia Highlands
Rome, GASkills
- Orthodontic emergencies
- Skilled in Orthodontic Assistance
- Orthodontic software proficiency
- Patient education
- Marketing support
- Client communication
- Industry networking
- Relationship building
- Fast-Paced Environment Adaptability
- Goal-Oriented Approach
Community Service
Camp Woodmont, 01/01/10, 01/01/15, 381 Moonlight Dt, Cloudland, GA, 30731, 423-472-6070, Alyson Gondek, Provided assistance to camp counselors and administrative leadership by supervising campers at all times to ensure safety and enjoyment., Assisted to setup and tear down activities, guiding campers to and from classes, and reinforcing camp and program rules and regulations.
Certification
- CPR certified
- Certified Orthodontic Assistnt
References
References available upon request.
Timeline
Orthodontic Assistant
Enoch and Lamei Orthodontics
07.2021 - Current
Orthodontic Assistant
Cavallaro and Moore Orthodontics
09.2017 - 07.2021
Orthodontic Assistant
Masterpiece Smiles
02.2015 - 09.2017
Waitress/Hostess
Guston’s Bar & Grill
08.2014 - 02.2015
Childcare Provider/Nanny
Ms. Lanie Taney
05.2012 - 01.2015
Waitstaff
JD’s Barbecue
10.2011 - 04.2012
North Cobb High School
Georgia Highlands
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