Kenneth Oldham
Rome,GA
Summary
Dynamic manager with a proven track record at Walmart, excelling in team leadership and operations management. Enhanced customer service through effective staff training and performance evaluations. Skilled in inventory management, achieving significant reductions in shrinkage while optimizing stock levels. Committed to fostering a productive work environment and driving sales success.
Overview
4
4
years of professional experience
Work History
Manager
Walmart
08.2020 - 02.2022
- Oversaw daily store operations, ensuring compliance with corporate policies and procedures.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
- Developed staff schedules that aligned with peak business hours for improved efficiency.
- Collaborated with cross-functional teams to enhance promotional events and in-store displays.
- Conducted regular performance evaluations, providing constructive feedback for continuous improvement.
- Managed and motivated employees to be productive and engaged in work.
Sales Associate
Orilleys Auto Parts
03.2018 - 06.2020
- Assisted customers in selecting automotive parts and accessories based on needs.
- Maintained knowledge of product inventory to provide accurate recommendations.
- Processed customer transactions efficiently using point-of-sale systems.
- Collaborated with team members to ensure a well-organized sales floor.
- Handled customer inquiries and resolved issues to enhance satisfaction.
Education
High School Diploma - Basic
Lithia Springs High
Lithia Springs, GA06.1990
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Staff training and development
- Staff management
- Task delegation
- Goal setting
- Documentation and reporting
- Operations management
Timeline
Manager
Walmart
08.2020 - 02.2022
Sales Associate
Orilleys Auto Parts
03.2018 - 06.2020
High School Diploma - Basic
Lithia Springs High