Victoria Dungca
Houston,TX
Summary
Experienced medical payment poster specialist with 7 years of experience in the medical professional field, seeking an opportunity where I can use my organization skills and close attention to detail to create effective workflow. Team player with excellent communication skills, high quality of work, driven and highly self-motivated. Quick learner, detailed oriented and able to work independently.
Overview
15
15
years of professional experience
Work History
Payment Poster Specialist
Memorial Mri & Diagnostic
05.2016 - 11.2023
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Accurately posted payments and adjustments both electronically and manually.
- Identified trends in recurring payment errors and proposed solutions for long-term resolution.
- Assisted colleagues with complex or challenging cases, fostering a collaborative work environment focused on problem-solving and continuous improvement.
- Supported audits by providing detailed records of all posted payments and adjustments upon request.
Operating Room Technician
CHI St. Luke's Hospital
05.2012 - 05.2016
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Reduced risk of infection by properly sterilizing equipment and adhering to strict sterilization protocols.
- Promoted teamwork within the surgical team by communicating effectively with surgeons, anesthesiologists, nurses, and other staff members during procedures.
Medical Records
Memorial Mri & Diagnostic
08.2008 - 05.2009
- Supported medical staff by providing organized and accurate, up to date medical records.
- Answered patient phone calls in a timely manner
- Assisted in preparation of medical reports for external parties.
Education
Certification - Surgical Technology
The College of Health Care Professions
Houston, TX05.2012
High School Diploma -
S.P Waltrip High School
Houston, TX05.2009
Skills
- Discrepancy Reconciliation
- Account updating
- Knowledge of EXA medical program
- Elavon credit card processor and Instamed credit card processor
- Knowledge of Zirmed, Availity and other clearing houses
Languages
Spanish
Timeline
Payment Poster Specialist
Memorial Mri & Diagnostic
05.2016 - 11.2023
Operating Room Technician
CHI St. Luke's Hospital
05.2012 - 05.2016
Medical Records
Memorial Mri & Diagnostic
08.2008 - 05.2009
Certification - Surgical Technology
The College of Health Care Professions
High School Diploma -
S.P Waltrip High School
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