- Video Gaming
- Reading
- Road Trips
- Family Time
Victoria Enriquez
Weslaco,TX
Summary
Dynamic and results-driven professional with experience at Ross Dress for Less, excelling in merchandising and customer service. Proven ability to enhance customer satisfaction through effective teamwork and clear communication. Skilled in warehouse safety and inventory management, consistently achieving operational goals while fostering a collaborative environment. Eager to leverage problem-solving skills in new challenges.
Overview
8
8
years of professional experience
Work History
Wearhouse /Restocker
Ross Dress for Less
07.2023 - 02.2024
- Stocked shelves efficiently to maintain organized merchandise displays.
- Followed safety protocols while handling merchandise and operating equipment.
- Unloaded arriving product stock and moved to store display areas.
- Enhanced customer satisfaction by maintaining a well-organized and visually appealing sales floor.
- Maintained effective team member communication.
- Transported merchandise pallets to move in warehouse.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Deli Worker
Walmart
01.2023 - 05.2023
- Prepared deli products following safety and quality standards.
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of deli area.
- Operated slicers and scales to prepare food items efficiently.
- Stocked shelves with fresh products, ensuring availability for customers.
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
Sales Associate
Family Dollar
02.2022 - 01.2023
- Assisted customers in locating products and provided product information to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Processed transactions accurately using point-of-sale system, ensuring efficient checkout procedures.
- Collaborated with team members to achieve daily sales goals and improve store performance.
- Trained new associates on company policies, customer service standards, and operational procedures.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Provided positive first impressions to welcome existing, new, and potential customers.
Team Leader
Jack in the Box
06.2016 - 11.2020
- Led team in daily operations, ensuring seamless workflow and adherence to company standards.
- Coordinated project timelines and delegated tasks to optimize team productivity.
- Trained new team members on processes, tools, and safety protocols.
- Managed inventory levels, ensuring availability of necessary supplies for operations.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Assisted in recruitment to build team of top performers.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Education
East Chambers High School
Winnie, TXSkills
- Merchandising techniques
- Warehouse safety
- Loading and unloading
- Pallet jack operation
- Willing to learn
- Clear communication
- FIFO stocking
- Customer service
- Teamwork and collaboration
- Problem-solving skills
- Team motivation
- Coaching and mentoring
Interests
Timeline
Wearhouse /Restocker
Ross Dress for Less
07.2023 - 02.2024
Deli Worker
Walmart
01.2023 - 05.2023
Sales Associate
Family Dollar
02.2022 - 01.2023
Team Leader
Jack in the Box
06.2016 - 11.2020
East Chambers High School