Overview
Work History
Education
Skills
Timeline
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Victoria Evans

Overview

2
2
years of professional experience

Work History

Negotiations Specialist

Beyond Finance
01.2025 - Current
  • Acted as a liaison between clients and law offices, advocating on behalf of clients to resolve legal debt matters through strategic settlement negotiations.
  • Leveraged and analyzed client financial profiles and hardship narratives to support reduced settlement outcomes and gain law office approval.
  • Collaborated with internal departments to ensure data accuracy, compliance, and timely case resolution.
  • Contributed to overall portfolio performance by reducing client debt by an estimated 40-60% through strategic settlements.
  • Exceeded monthly performance targets by 40%, using data-driven decision-making to prioritize high-probability accounts.

Case Manager

Morgan & Morgan, P.A.
08.2023 - 01.2025
  • Served as the primary point of contact for clients throughout the pre-litigation process, ensuring clear communication, timely updates, and empathetic support.
  • Managed a caseload of 100+ personal injury files, tracking deadlines, documentation, and case milestones using internal case management systems.
  • Collected and analyzed medical records, incident reports, and financial data to support liability and damages assessment.
  • Monitored and updated case data, contributing to firm wide performance metrics, forecasting case timelines, and reporting case progression to attorneys.
  • Demonstrated exceptional customer service by managing sensitive client concerns and ensuring their legal and emotional needs were addressed with care.

Education

Bachelor of Science - Finance

The University of Alabama
Tuscaloosa, AL
08-2023

Skills

  • Customer Relations
  • Analytical Thinking
  • Documentation Management
  • Data Analysis
  • CRM Software (Salesforce)
  • Problem-Solving

Timeline

Negotiations Specialist

Beyond Finance
01.2025 - Current

Case Manager

Morgan & Morgan, P.A.
08.2023 - 01.2025

Bachelor of Science - Finance

The University of Alabama

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Victoria Evans