Victoria Excaliber
Miami
Summary
Resilient worker ready to quickly learn new systems and information to succeed.
Overview
3
3
years of professional experience
Work History
Sales Representative
CG Cosmetic Surgery
Miami
02.2024 - Current
- Managed client inquiries via phone, email, and in-person communication.
- Conducted regular follow-ups with prospects to facilitate timely deal closures.
- Handled client inquiries via phone, email, and in-person communication to ensure prompt resolution.
- Educated potential patients on pre-operative and post-operative care.
- Collaborated with marketing team to develop promotional materials for products and services.
- Conducted regular follow-ups with prospects to facilitate timely deal closures.
Procurement Specialist
Misty Flowers
Miami
07.2023 - 12.2023
- Analyzed market trends to identify cost-effective purchasing opportunities for the business.
- Reduced spending by identifying and onboarding new suppliers through networking at industry markets and evaluating cost-effective products.
- Managed vendor relationships to secure timely delivery and high quality of floral products.
- Coordinated inventory management to optimize stock levels of floral supplies, reducing risk of shortages.
- Tracked orders and confirmed system lead times, delivery dates and costs.
Customer Service Representative
Electric Sun Tanning Salon
Miami
12.2022 - 07.2023
- Handled customer inquiries and resolved issues, ensuring customer satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved customer complaints efficiently, contributing to improved customer retention.
- Provided timely resolutions for customer complaints, enhancing overall service experience.
- Provided excellent customer service through effective communication and problem-solving.
Education
High School Diploma -
Coral Gables Senior High School
Miami05.2024
Skills
- B2B and B2C sales
- Sales closing
- Sales negotiation
- Cold calling
- Pipeline building
- Client service
- Market analysis
- Win-loss analysis
- Performance improvement
- CRM proficiency
- Product knowledge
- Networking techniques
Languages
Spanish
Full Professional
Timeline
Sales Representative
CG Cosmetic Surgery
02.2024 - Current
Procurement Specialist
Misty Flowers
07.2023 - 12.2023
Customer Service Representative
Electric Sun Tanning Salon
12.2022 - 07.2023
High School Diploma -
Coral Gables Senior High School