Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Victoria Faulk

Spokane

Summary

Extensive experience in the food service industry and leadership through church. Ability to enhance team performance through effective leadership and employee development. Skilled in food safety and sanitation while fostering a positive work environment. Committed to delivering exceptional customer service and maintaining high operational standards.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Trainer

McDonald's
05.2023 - Current
  • Train other employees in customer service, grill, food safety and dishwashing, and performance requirements.
  • Study crew members during work shift to provide feedback and guidance in improving performance.
  • Collaborate with management to identify areas of improvement and develop comprehensive training programs.
  • Set a positive example for the crew
  • Evaluate crew members' progress and provided constructive feedback for continuous development.
  • Take and record temperatures of all food, refrigerators, ice coolers and water as an operation of food safety.
  • Start up - going through a daily checklist to ensure all prep is done properly, everything has up-to-date stickers, and nothing is expired.
  • Change over from breakfast to lunch which involves round one of temps and start up.

Head Food Runner

Hammer's Bar and Grill
05.2023 - 11.2023
  • Ran orders to tables, requiring a memorization of the restaurant map since none of the tables displayed numbers.
  • Ensured all orders were made correctly and double checked if customers needed any extra sauces, napkins, and refills
  • Upheld strict hygiene standards by adhering to proper handwashing practices and utilizing clean serving utensils when delivering dishes from the kitchen to tableside guests.
  • Maintained knowledge of allergy protocols and communicated necessary information effectively to kitchen staff, ensuring the safety of guests with dietary restrictions.
  • Streamlined food running process by coordinating effectively with kitchen and waitstaff, resulting in improved overall efficiency.

Server

Hammer's Bar and Grill
05.2023 - 11.2023
  • Demonstrated multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Pizza Maker

Hammer's Bar and Grill
05.2023 - 11.2023


  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.

Dishwasher

Hammer's Bar and Grill
05.2023 - 11.2023
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Followed supervisor instructions to complete tasks on time.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Ran large sanitizing machines requiring maintenance at times
  • Kept dishes, utensils, and glassware clean and replaced the server carts with new and clean dishes

Hostess

Hammer's Bar and Grill
05.2023 - 11.2023
  • Answered customer questions about hours, seating, reservations, wait times, and menu information over the phone and in person.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival.


Youth Leader

Spokane First Assembly Of God
11.2021 - Current


  • While teaching the youth at my church about God, my duties also include the following;
  • Checking the students in with their parents and ensuring the parents are with them while leaving church
  • Serve as a positive role model for young individuals, demonstrating responsible decision-making skills and ethical behavior.
  • Collaborate with other youth leaders to create a safe and inclusive environment for all participants.
  • Encourage youth to explore talents and interests, and assisted in developing individualized plans to foster personal growth.
  • Talking and praying about personal challenges outside of church
  • Cleaning the classroom and ensure safety of all children
  • Resolving any issues among students

Barista

Spokane First Assembly Of God - Legacy Coffee Bar
04.2022 - Current
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Listened carefully to customer requests and created personalized beverages

Education

High School Diploma -

Mead High School
Mead, WA
06-2025

Associate of Arts - Sociology

Spokane Community College
Spokane, WA
06-2025

No Degree - Spanish

Eastern Washington University
Cheney
06-2024

Skills

  • Grill/Cooking
  • Employee training
  • Team Leadership
  • Opening and closing procedures
  • Food prep
  • Customer service
  • Cash handling
  • Creating a positive and fun work environment while completing tasks and following procedures
  • Workplace safety
  • Active listening
  • Sanitation and cleaning
  • Role modeling

Certification


  • Food Handler's Certificate

Languages

Spanish
Native or Bilingual

Timeline

Crew Trainer

McDonald's
05.2023 - Current

Head Food Runner

Hammer's Bar and Grill
05.2023 - 11.2023

Server

Hammer's Bar and Grill
05.2023 - 11.2023

Pizza Maker

Hammer's Bar and Grill
05.2023 - 11.2023

Dishwasher

Hammer's Bar and Grill
05.2023 - 11.2023

Hostess

Hammer's Bar and Grill
05.2023 - 11.2023

Barista

Spokane First Assembly Of God - Legacy Coffee Bar
04.2022 - Current

Youth Leader

Spokane First Assembly Of God
11.2021 - Current

High School Diploma -

Mead High School

Associate of Arts - Sociology

Spokane Community College

No Degree - Spanish

Eastern Washington University

Similar Profiles

CREATE PROFILE
Victoria Faulk