Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victoria Fernandez

Oroville,CA

Summary

Proven reliability and deep cleaning expertise showcased through a notable tenure at Jerd Sorres. Achieved significant enhancements in home and office environments, streamlining administrative processes and elevating cleanliness standards. Demonstrated punctuality, organizational growth, and a commitment to excellence, ensuring high levels of customer satisfaction and trust.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Private House Cleaner

Jerd Sorres
03.2020 - Current
  • Collaborated closely with homeowners to address specific needs or preferences related to their homes'' appearance and upkeep.
  • Completed specialized cleaning tasks upon request, such as window washing, oven cleaning, or closet organizing, leading to enhanced customer satisfaction levels.
  • Ensured timely completion of tasks by adhering to strict schedules and prioritizing duties effectively.
  • Demonstrated professionalism in all interactions with homeowners, establishing trustworthiness and reliability as a private house cleaner.

Office Mana

Dr Jenkins
10.2007 - 01.2009
  • Enhanced office efficiency by streamlining administrative processes and implementing time-saving tools.
  • Served as a key resource for employees, offering guidance on company policies and procedures while also addressing concerns in a timely manner.
  • Handled confidential information with discretion, maintaining a high level of trust among colleagues.
  • Improved document accuracy by proofreading materials prior to distribution or filing, minimizing errors.
  • Managed incoming and outgoing correspondence, ensuring timely responses to clients and stakeholders.
  • Managed inventory levels for office supplies, ensuring necessary items were always available without excess stockpiling costs.
  • Provided exceptional customer service to visitors and callers, creating a welcoming atmosphere in the main office area.
  • Streamlined invoice processing by establishing an organized system for tracking payments and due dates.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Cleaned Apartments

Sheirdian
02.2004 - 09.2005
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Demonstrated flexibility by covering additional shifts when needed, ensuring no disruption in cleaning services.

Houseboat Cleaner

Bidwell Marina
04.1994 - 05.1996
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.

Education

GED -

Butte College
Oroville, CA
01-2007

Skills

  • Organizational growth
  • Reliability and punctuality
  • Deep cleaning expertise
  • Bed making mastery

Certification

  • While there are no widely recognized professional certifications or licenses specifically required for maids and housekeeping cleaners on a broad scale, especially in private domestic settings, there are several relevant certifications that could enhance the employability and professionalism of individuals in this occupation. However, it's important to note that most employers in this field may not explicitly seek these credentials but having them can demonstrate a commitment to professionalism and skill development. Here is a list of applicable certifications and training programs that could be beneficial, .

Timeline

Private House Cleaner

Jerd Sorres
03.2020 - Current

Office Mana

Dr Jenkins
10.2007 - 01.2009

Cleaned Apartments

Sheirdian
02.2004 - 09.2005

Houseboat Cleaner

Bidwell Marina
04.1994 - 05.1996

GED -

Butte College

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Victoria Fernandez