Victoria Fernández-Pérez
New York,NY
Summary
A committed and dedicated student and community member (3.5 GPA), beholden to Leadership, serving the school and the community. Strong commitment to relationship and friendships, effective communicator, highly ethical and responsible.
Overview
8
8
years of professional experience
Work History
Sales Associate
Polo Ralph Lauren Factory Store
Gilroy, CA
06.2023 - 01.2024
- Assisted customers with product selection, sizing and styling.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Helped customers find specific products, answered questions and offered product advice.
Sales Associate
Oak + Fort
San Francisco, CA
09.2022 - 01.2023
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Intern
Monte Vista Christian School
Watsonville, CA
08.2021 - 05.2022
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Described menu items to customers and suggested products based on stated preferences.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Established and adjusted ordering parameters to manage inventory.
- Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
- Followed health, safety and sanitation guidelines to pass state inspections.
School Ambassador
Monte Vista Christian School
Watsonville, CA
08.2015 - 05.2022
- Took part in various admissions events to meet with and engage prospective students.
- Provided prospective students and parents with informative walking tours of campus.
- Corresponded with prospective students via email and developed professional relationships by using active communication and interpersonal skills.
- Toured school with parents considering enrolling children in school, presenting school in positive light.
- Designed unique events to hold both on and off campus to involve students through opportunities to socialize, network and learn about organization goals and programs.
- Networked with professors and administrators on campus to develop pathways to reach students through support from campus faculty and staff.
- Set up booth for information and activities at campus events and independently at strategic locations to distribute informative materials and process new enrollments.
- Managed organization social media accounts, photographing and posting on campus events on Facebook, Twitter and Instagram to promote student involvement and organization visibility.
Volunteer
Rancho De Sus Ninos
Tijuana , MX
11.2018 - 11.2021
- Performed wide range of administrative, analytical and support duties and functions relating to various aspects of organization.
- Set up tables and chairs and unloaded necessary equipment to prepare for events.
- Assisted with facilities maintenance, basic cleaning and trash removal.
- Met and built relationships with local leaders to boost integration in community and goal achievement.
- Completed multiple volunteer trips to diverse areas in various countries to serve impoverished populations.
Tutor
First Babtist Church
Watsonville, CA
08.2019 - 05.2020
- Assisted students in finding useful study methods to enhance academic performance.
- Met with students to clarify and review concepts taught in class and solve specific problems.
- Conducted study exercises to help student pass class exam or improve scores on standardized tests.
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
- Helped students review and understand previous lessons to make connection with new lesson.
Education
High School Diploma -
Monte Vista Christian School
Watsonville, CA05.2022
Skills
- Excellent communication and organizational skills coordinated and oversaw many school events as an ambassador
- Fluent in Spanish
- Reliable & Trustworthy
- Friendly, Positive Attitude
Interests and Achievements
Enjoy taking and editing pictures/videos, and love writing and reading about the latest trends in the fashion industry. Worked as Junior Class President. Awards, honors, and recommendations Leadership award obtained at the high school and has been given the Encourager award twice.
Timeline
Sales Associate
Polo Ralph Lauren Factory Store
06.2023 - 01.2024
Sales Associate
Oak + Fort
09.2022 - 01.2023
Intern
Monte Vista Christian School
08.2021 - 05.2022
Tutor
First Babtist Church
08.2019 - 05.2020
Volunteer
Rancho De Sus Ninos
11.2018 - 11.2021
School Ambassador
Monte Vista Christian School
08.2015 - 05.2022
High School Diploma -
Monte Vista Christian School
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