Victoria Ferrer
Orlando
Summary
Clinical-focused Medical Assistant with advanced clinical and administrative skills in fast-paced medical environments. Proven track record of building strong patient relationships through empathetic communication, clinical excellence, and absolute confidentiality. Highly efficient in EMR navigation, detailed chart documentation, and maintaining strict HIPAA compliance while managing heavy patient volumes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant and Sleep Coordinator
Cardiovascular Interventions
Orlando
06.2024 - Current
- Completely managed all clinical operations for one specific cardiac provider, taking full ownership of their daily patient schedule and workflow.
- Handled end-to-end patient care for my provider, including rooming patients, collecting vitals, performing EKGs, updating past medical histories, and pulling all necessary medical records.
- Built and created all detailed clinical chart notes for my specific provider to ensure accurate documentation and seamless daily clinics.
- Ran everything sleep-related for the entire office, independently handling the sleep department workflows for all providers in the practice.
- Served as the main point of contact for anything sleep-related, bridging the communication and answering all questions for both patients and providers.
- Screened patients for sleep disorders, ordered the required sleep studies, and met with patients to go over their studies and results.
- Managed and tracked all equipment orders out of the facility, keeping up with all machine and supply orders to ensure patients received what they needed.
- Managed patient scheduling and verified insurance benefits prior to appointments.
Medical Assistant
Central Florida Cardiology Group
Orlando
03.2021 - 06.2024
- Thoroughly roomed patients in a heavy-flow clinic, taking vitals, running EKGs, and applying different types of cardiac monitors.
- Ran the Coumadin clinic, checking patient INR levels and keeping track of their medication changes.
- Assisted provider with patient care needs and procedures, contributing to smooth daily clinic operations.
- Engaged with patients to accurately update charts and past medical histories, ensuring comprehensive patient records.
- Created detailed clinic notes and pulled medical records to ensure the physician had everything they needed for patient visits.
- Performed clerical tasks including word processing, data entry, phone answering, and filing to support clinic operations.
Payment Poster
RI RCM
Miami Lakes
01.2020 - 01.2021
- Accurately posted payments and adjustments both electronically and manually.
- Read and interpreted EOBs (Explanations of Benefits) to accurately apply payments, write-offs, and adjustments.
- Balanced and reconciled daily payment batches against bank deposits to make sure all numbers matched perfectly.
- Managed large volumes of data efficiently and with great care on a daily basis.
Education
High School Diploma -
McArthur High School
Hollywood, FL01-2020
Certification - Medical Assistant
Florida Career College
Pembroke Pines, FL03-2021
Skills
- Patient Care & Education
- EMR/EHR Navigation
- Basic Life Support
- HIPAA Compliance
- Multitasking in Fast-Paced Clinics
- Time Management
- Detail-oriented
- Team Leadership
- Communications
- Professionalism and Ethics
Certification
Basic Life Support (BLS)
Timeline
Medical Assistant and Sleep Coordinator
Cardiovascular Interventions
06.2024 - Current
Medical Assistant
Central Florida Cardiology Group
03.2021 - 06.2024
Payment Poster
RI RCM
01.2020 - 01.2021
High School Diploma -
McArthur High School
Certification - Medical Assistant
Florida Career College