VICTORIA FITCH
Newbury Park,CA
Summary
Accomplished Lead Flight Attendant offering over eight years in domestic and international commercial airline industry. Poised, professional, organized, and dedicated to exceptional customer service.
Overview
9
9
years of professional experience
Work History
Corporate Flight Attendant
Jet Set Aircraft, Gary Wachsner
09.2023 - Current
- Provide personalized and high-quality service to VIP clients, ensuring their comfort and satisfaction throughout the flight.
- Attention to detail: meticulous in maintaining cleanliness and organization of the aircraft cabin.
- Excellent communication interpersonal skills: Ensuring seamless communication with high profile passengers, crew members, and other aviation professionals, creating a welcoming and professional environment on board.
Alaska Airlines Flight Attendant
Alaska Airlines
04.2016 - Current
- Lead flight attendant with special intensive safety and customer service training; providing individual customer service to first class cabin
- Ensure aircraft and passenger compliance with policies, procedures, regulations and safety guidance
- Resolve passenger situations during flight involving disorderly passengers and medical emergencies
- Ensure safety and comfort of customers onboard aircraft.
Sales Representative
Michael's Bicycles
10.2014 - 11.2022
- Increased sales by offering advice on purchases and achieved monthly sales goals by promoting products and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
Brand Ambassador
Pepsi
09.2014 - 03.2016
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Education
FACTS Certified -
Aircare International
Van Nuys, CAPart 121 Certified
Seattle, WA04.2016
Bachelor of Arts: Art, Psychology -
University of Hawaii At Manoa
Honolulu, HISkills
- Crew and Client Safety
- Creative Solutions
- Airline Operations
- Hospitality & Catering
Timeline
Corporate Flight Attendant
Jet Set Aircraft, Gary Wachsner
09.2023 - Current
Alaska Airlines Flight Attendant
Alaska Airlines
04.2016 - Current
Sales Representative
Michael's Bicycles
10.2014 - 11.2022
Brand Ambassador
Pepsi
09.2014 - 03.2016
FACTS Certified -
Aircare International
Part 121 Certified
Bachelor of Arts: Art, Psychology -
University of Hawaii At Manoa
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