VICTORIA FITCHETT
The Colony
Summary
Dynamic and committed professional with a varied background in customer service and management, eager to leverage extensive experience in team leadership and customer satisfaction towards driving sales success. Passionate about contributing to a company that values innovative strategies and aims to expand its customer base through exceptional service and engagement. Eager to apply proven skills in training, motivating, and mentoring staff to achieve and surpass sales goals.
Overview
9
9
years of professional experience
Work History
Food Service Worker
Tropical Smoothie Cafe
Location
04.2026 - Current
Food Service Worker
Tropical Smoothie Cafe
Location
03.2026 - Current
- Prepared fresh smoothies and food items according to company recipes and standards.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided excellent customer service by taking orders and answering questions.
- Collaborated with team members to ensure smooth service during peak hours.
Sales Consultant
Club Car Wash
The Colony
11.2024 - 01.2026
- Cleaning and organizing at the beginning and end of each shift, maintaining the vacuum booths at each vehicle stall.
- Communicating and show customers the different wash plans offered
- Power washing and prepping vehicles with water and bug goop as they enter the wash tunnels
- Rating each vehcile level of dirt or grim to determine the wash package to push to the customer
Online Grocery Associate
Walmart
The Colony
10.2023 - 08.2024
- Processed and packed 200 items daily by selecting, scanning, and organizing them efficiently.
- Making appropriate product substitutions, consulting with customers to ensure satisfaction
- Unload the order at customer's vehicle, ensuring orders are accurate prior to pick-up
Assistant Manager
Dollar Tree Inc
Lewisville
09.2021 - 08.2023
- Developing store strategies to raise customer retention
- Expand store traffic and optimize profitability
- Meeting sales goals by training, motivating, mentoring and providing feedback to store staff
- Executing high levels of customer satisfaction through excellent service
- Ensures a safe, secure, and legal work environment
Landscaping & Construction Supervisor
Naomi's landscaping & construction north texas & ohklahoma
Houston
04.2017 - 04.2019
- Oversaw teams between 5 and 30 employees, developed invoices for each job, at work sites located from Houston, to Dallas, Austin and Oklahoma City
- Supervised fuels receipt, storage, issues, maintenance, safety, and environmental safeguard policies
- Provided organized, disciplined and principled leadership, set clear direction of priorities and monitored on-going performance to improve customer perception
- Surpassed productivity goals by constantly adjusting work duties and labor hours
Education
High School Diploma -
Grand prairie high school
LocationSkills
- Time Management
- Attention To Detail
- Customer order processing
- Point of sale systems
- Customer relationship building
- Fast-paced environment
Training
Certified Customer Service Specialist, Electronic Technicians Association International
Timeline
Food Service Worker
Tropical Smoothie Cafe
04.2026 - Current
Food Service Worker
Tropical Smoothie Cafe
03.2026 - Current
Sales Consultant
Club Car Wash
11.2024 - 01.2026
Online Grocery Associate
Walmart
10.2023 - 08.2024
Assistant Manager
Dollar Tree Inc
09.2021 - 08.2023
Landscaping & Construction Supervisor
Naomi's landscaping & construction north texas & ohklahoma
04.2017 - 04.2019
High School Diploma -
Grand prairie high school