Summary
Overview
Work History
Education
Skills
Timeline
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VICTORIA FOSTER

Summary

Project Manager, Product Owner, and Certified Scrum Master (CSM) with in depth experience in Agile and Scrum systems and management of product development timelines. Effective at making important team decisions focused on moving products through planning and production phases.

Overview

8
8
years of professional experience

Work History

Project Manager and Scrum Master

ICF International
Reston, Virginia
05.2023 - 04.2024
  • On the Child Welfare Information Gateway NGG Team I played a pivotal role in orchestrating daily scrum meetings, retrospectives, and backlog planning sessions as Project Manager and Scrum Master
  • I would preside over Sprint demos and ad hoc developer meetings, proactively identifying and mitigating potential project bottlenecks
  • I was responsible for the Jira ticket backlog, diligently aligning it with program schedules
  • I collaborated with the team to prioritize backlog items, promoting adherence to project timelines and goals.

Scrum Master

ICF International
Reston, Virginia
02.2023 - 04.2023
  • As Scrum Master for my team working with Department of Health and Human Services, Office of Inspector General, GIO Artificial Intelligence and Advanced Analytics, I led my team through the adoption of Agile and Scrum methodologies, demonstrating a commitment to modern project management practices
  • I conducted sprint planning sessions and directed daily Scrum stand-ups, fostering an agile and responsive work environment
  • I refined the user story backlog, laying the groundwork for future development initiatives
  • During my tenure at HHS OIG, I organized and facilitated agile ceremonies, empowering my team to embrace decision-making, self-organization, and continuous process improvement.

Product Owner and Scrum Master

ICF International
Arlington, Virginia
12.2019 - 02.2023
  • As Product Owner while working with the General Services Administration, ASSIST Maintenance and Modernization Services, I provided leadership for my development team during the transition from legacy systems to modernization and optimization phases, including migration to a Cloud platform, all within the framework of Agile and SAFe methodologies
  • I led development teams in the modernization of the GSA ASSIST portal and facilitated development updates to the Contract Payment Reporting Module (CPRM) to improve user experience for clients
  • I presented sophisticated User Interface designs and comprehensive reports to customers, ensuring alignment and engagement
  • I actively collaborated with project owners and end users to prioritize feature development and enhancements, aligning with critical business needs
  • Program increment planning meetings became a hallmark of my leadership, during which I effectively managed team resources and delineated new feature plans and specifications
  • Collaborative synergy with DevOps teams resulted in the development of mission-critical features, complemented by her comprehensive client training on system usage
  • In my role as Scrum Master, I diligently worked to identify, mitigate, and reduce project risks
  • I presided over daily Scrum stand-ups and Agile development sprint planning meetings for multiple concurrent projects
  • I was dedicated to mentoring and training team members in the judicious application of Scrum processes, enhancing efficiency and reducing production timelines
  • I was also responsible for eliminating impediments and safeguarding team members from interruptions and distractions, thereby optimizing overall productivity.

Senior Business Analyst

Incentive Technology Group (ITG)
Arlington, Virginia
08.2016 - 01.2020
  • As a senior business analyst working with General Services Administration, ASSIST Maintenance and Modernization Services, I demonstrated my ability for thoroughness and precision
  • My extensive background in information technology enabled me to meticulously gather and analyze business requirements, ensuring completeness and consistency
  • I actively sought clarifications from both technical and business teams to promptly eliminate obstacles that could impede project progress
  • I leveraged my deep understanding of the team's technology stack, tools, and processes to provide valuable suggestions for refining requirements
  • I conveyed complex technical details in a clear and comprehensible manner, facilitating mutual understanding among product owners and stakeholders
  • Agile ceremonies, such as backlog refinement, sprint planning, and technical retrospectives, were conducted with utmost professionalism, resulting in actionable outcomes
  • Additionally, I contributed significantly to QA testing and collaborated on user acceptance testing across project teams.

Education

Bachelor's - Integrated Science and Technology

James Madison University
Harrisonburg, Virginia
05.2016

Skills

  • Certified Scrum Master (CSM)
  • Cloud platform migration
  • SAFe methodologies
  • Lead Agile and Scrum ceremonies (backlog refinement, sprint planning, technical retrospectives)
  • Project Management
  • Product development timelines
  • Jira Backlog Knowledge
  • Program schedule management
  • User Interface designs
  • Client training
  • Risk mitigation
  • Business analysis
  • Gathering and analyzing business requirements
  • QA testing
  • User acceptance testing
  • Advanced SQL skills
  • VersionOne, Jira, ServiceNow Knowledge
  • UI/UX Knowledge

Timeline

Project Manager and Scrum Master

ICF International
05.2023 - 04.2024

Scrum Master

ICF International
02.2023 - 04.2023

Product Owner and Scrum Master

ICF International
12.2019 - 02.2023

Senior Business Analyst

Incentive Technology Group (ITG)
08.2016 - 01.2020

Bachelor's - Integrated Science and Technology

James Madison University

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VICTORIA FOSTER