Victoria Gaines
Ridgecrest,CA
Summary
Dedicated professional with a proven track record in ambulatory healthcare services and exceptional customer service, as demonstrated at Bank of America. Skilled in maintaining cleaning protocols and enhancing client satisfaction through meticulous attention to detail, achieving high client retention rates. Possesses strong work ethic, integrity, and the ability to empathize with customers, fostering positive relationships and encouraging repeat business. Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
49
49
years of professional experience
Work History
Cleaning Services
Private Employers
01.2018 - 07.2024
- Performed carpet cleaning services regularly to extend the life of flooring materials and enhance overall aesthetics.
- Enhanced guest satisfaction by ensuring prompt and efficient room cleaning services.
- Achieved high satisfaction ratings from clients through meticulous attention to detail in all cleaning services.
- Contributed to client retention through consistent delivery of high-quality cleaning services.
Cashier
Bank of America
01.1976 - 12.1977
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
Buena Ventura Murea
Guatemahla, Central America06-1972
Skills
- Cleaning Services
- Maintaining cleaning protocols
- Ambulatory healthcare services
- Work Ethic and Integrity
- Patience and Empathy
- Customer Service
Timeline
Cleaning Services
Private Employers
01.2018 - 07.2024
Cashier
Bank of America
01.1976 - 12.1977
High School Diploma -
Buena Ventura Murea
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