Human Services
VICTORIA GAMBLE
Autism Learning Partners
The Woodlands,TX
Summary
I bring a diverse background in human services, technology, training, and direct client support. I have experience working in behavioral health, education, application support, and employee training, which has strengthened my ability to communicate with people from different backgrounds, solve problems, and remain adaptable in fast-paced environments. I hold a master’s degree in Information Technology and am currently pursuing a PhD in Human Services. I’m especially interested in using my skills in more hands-on, community-focused work where I can directly support people and make a meaningful impact.
6
Years of experience
3
years of post-secondary education
Work History
Application Support Specialist
1 Year 4 Months- Provided technical support for application users, resolving issues and enhancing user experience.
- Collaborated with development teams to troubleshoot software bugs and implement effective solutions.
- Streamlined incident management processes, improving response time and user satisfaction ratings.
- Conducted training sessions for end-users on new applications and features to boost productivity.
Regional Trainer
1 Year- Developed and delivered training programs for diverse regional teams, enhancing product knowledge and service delivery.
- Facilitated onboarding sessions for new hires, ensuring compliance with company policies and operational standards.
- Evaluated training effectiveness through feedback and assessments, refining content to meet learner needs.
- Collaborated with management to identify training gaps, designing tailored solutions to improve employee performance.
Registered Behavior Technician
1 Year 11 Months- Participated in patient education, helping to reinforce concepts and treatment plans.
- Integrated creative problem-solving methods into therapy sessions to foster critical thinking abilities among clients facing challenges in everyday situations.
- Enhanced client''s communication skills through the use of visual aids, social stories, and roleplaying activities.
- Used Central Reach to document patient information, progress notes, and treatment plans.
3rd Grade Elementary Teacher
11 Months- Built positive relationships with parents to involve families in educational process.
- Participated in ongoing professional development opportunities to stay current with educational trends and best practices in teaching methods.
- Taught lessons encompassing skill-building activities in speaking, writing, reading and listening.
- Assessed student progress by administering tests and evaluating results.
SPED Paraprofessional
9 Months- Supported student engagement with implementation of behavior management strategies
- Assisted with development of IEPs and BIPs with direct feedback about current behaviors and concerns
- Blended traditional teacher-to-student lessons with technology-based instruction
- Implemented individual and small group instruction for students' special education needs.
Education
Master of Science - Information Technology
Ph.D. - Human Services
Bachelors of Fine Arts (BFA) - Photography
Skills
Continuous Learning
Adaptability
Strong Communication
Critical Thinking
Collaboration/Teamwork
Microsoft Office
Google Workspace
Adobe Creative Cloud
Work Preference
Work Type
Full TimeTimeline
Walden University
Ph.D. from Human Services
06.2025 - Current
Application Support Specialist
Autism Learning Partners
06.2025 - Current
Regional Trainer
Autism Learning Partners
06.2024 - 06.2025
Capella University
Master of Science from Information Technology
08.2023 - 06.2025
Registered Behavior Technician
Action Behavior Center
07.2022 - 06.2024
3rd Grade Elementary Teacher
Aldine ISD
08.2021 - 07.2022
SPED Paraprofessional
Klein ISD
08.2020 - 05.2021
Stephen F. Austin State University
Bachelors of Fine Arts (BFA) from Photography