Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Garcia

Bakersfield,CA

Summary

Highly-motivated employee with desire to take on new challenges. Seeking opportunities to enhance abilities while contributing to company growth. Strong work ethic, adaptability, and exceptional interpersonal skills. Delivers memorable guest experience through welcoming interactions.

Overview

7
7
years of professional experience

Work History

Lead Cashier

Ulta Beauty Inc.
Bakersfield, CA
02.2024 - Current
  • Assisted with training new cashiers in departmental operations and procedures.
  • Ensured accuracy of all transactions by verifying prices, quantities, discounts.
  • Maintained a clean and organized work environment to ensure customer satisfaction.
  • Processed returns and exchanges efficiently while adhering to company policies.
  • Monitored team performance on an ongoing basis to ensure adherence to standards.

Operations Associate

Ulta Beauty Inc.
Bakersfield, CA
05.2022 - 01.2024
  • Leadership position within the operations department. While in this role, I audited inventory to make sure the store was up to par with on-hand products. I additionally trained other associates to create an exceptional team.
  • Buy Online, Pick Up In Store is a department within operations where I alone take care of online orders, audit 'pick ups' in store, as well as 'curbside orders' in an effective and efficient manner.
  • Assisted management in inventory counts to ensure accuracy daily.
  • Developed and suggested new strategies and tactics for improvements.

Beauty Advisor

Ulta Beauty Inc.
Bakersfield, CA
09.2021 - 05.2022
  • Providing outstanding customer service by acknowledging each customer entry and assisting with product knowledge by connecting with each guest.
  • While in this role, I was able to build great relationships by presenting customers with loyalty programs and also create added value by offering credit card products to them.
  • Ability to meet weekly sales goals and conversion goals by creating loyalties with new customers. Skilled in understanding and problem-solving customer needs to provide outstanding service.
  • Built and maintained relationships with peers and upper management to drive team success.

Sales Associate

Finish Line
Bakersfield, CA
02.2019 - 11.2021
  • Assist in connecting with each guest in finding or selecting items that accommodate to their liking. Stocked, replenished, and organized inventory.
  • Upselling each average ticket to accommodate more to the customer while being able to meet daily sales goals.
  • Perform cash handling procedures by closing and counting the register, as well as being able to operate purchases, returns, and exchanges.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Team Member

Jack in the Box
Bakersfile, CA
05.2019 - 12.2019
  • Worked as a drive-thru cashier, increasing my performance by being able to work under timed and fast-paced conditions. While also having great customer service and being able to multitask effectively. Engaging in being team-oriented.
  • Cash handling, being responsible for opening and closing your own register during each shift.
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Rotated through series of different stations based on team needs.

Activity Director

Rosewood Senior Living
Bakersfield, CA
05.2017 - 11.2017
  • Volunteered over 200+ hours as an activities director for a group of senior citizens within the community.
  • Building relationships and trustworthiness with patients. Gained leadership by creating daily schedules.
  • Designed and led activities in crafts, music and sports.
  • Consulted with staff and other professionals to discuss activities.

Education

Associate of Arts -

Bakersfield College
Bakersfield, CA
05-2023

Certification of Achievement - Business Administration

Bakersfield College
Bakersfield, CA
05-2023

High School Diploma -

Ridgeview High School
Bakersfield, CA
05-2019

Skills

  • Up-selling
  • Cash Handling
  • POS Systems
  • Speedy and efficient
  • Professional Demeanor
  • Friendly and outgoing
  • Team Player
  • Team Leadership

Timeline

Lead Cashier

Ulta Beauty Inc.
02.2024 - Current

Operations Associate

Ulta Beauty Inc.
05.2022 - 01.2024

Beauty Advisor

Ulta Beauty Inc.
09.2021 - 05.2022

Team Member

Jack in the Box
05.2019 - 12.2019

Sales Associate

Finish Line
02.2019 - 11.2021

Activity Director

Rosewood Senior Living
05.2017 - 11.2017

Associate of Arts -

Bakersfield College

Certification of Achievement - Business Administration

Bakersfield College

High School Diploma -

Ridgeview High School

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Victoria Garcia