I was in charge of calling back the customer, whether it was for gathering more information, scheduling appointments, answering phones, assisting walk in customers, take payments issue receipts.
Cameron County Public Health
02.2022 - 02.2023
Schedule appointments
Calling back participant for missed appointment/or missing benefits
Income screening
Running front desk and loading benefits
Youth Care worker
Comprehensive Health Services
06.2019 - 06.2021
Company Overview: We take care of children who cross to the united states illegally
We provided shelter and food
We made sure that minors followed program rules
We made sure that minors program schedule
We take care of children who cross to the united states illegally
CSR
Maximus
08.2016 - 01.2019
Assist the consumer with application
Help the consumer fill out marketplace application
Answer any question marketplace related
Education
High School Diploma -
Simon Rivera High School
Brownsville, TX
01.2014
Skills
Fast Learner
Reliability
Flexible schedule
Respectful and professional attitude
Outlook experience
Typing 34 WPM
Time management
Customer service
Organization
Fluent in Spanish
Timeline
Receptionist
Edward’s Abstract & Title Co.
07.2023 - 04.2024
Cameron County Public Health
02.2022 - 02.2023
Youth Care worker
Comprehensive Health Services
06.2019 - 06.2021
CSR
Maximus
08.2016 - 01.2019
High School Diploma -
Simon Rivera High School
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