Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Victoria Gathmann

Victoria Gathmann

Pet Caretaker, Dog Walker & Retail Sales Associate
Neptune City,NJ

Summary

Caring Pet Sitter brings experience in medication administration and basic animal care. Attentive and detail-oriented with passion for helping pet owners feel confident and at ease about pets' welfare while away. Advanced knowledge of animal care and client relationship management. Well-versed in stringently following owner instructions for pet medication, dietary needs and daily care.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3

Years of professional experience

1
1

Year of post-secondary education

Work History

Pet Sitting

Rover.com
Neptune City, NJ
02.2022 - Current
  • Exercised animals regularly with walks and rigorous play activities.
  • Coordinated animal training to teach commands, improve behaviors and housebreak personal pets.
  • Communicated professionally with pet owners via phone, email and text.
  • Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
  • Gave animals proper attention to promote secure environment in owner's absence.
  • Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
  • Monitored animals for behavioral problems and signs of health issues.

Sales Supervisor

Spencer's Gifts
Freehold, NJ
11.2021 - 02.2022
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Managed daily sales floor operations to improve customer loyalty and strengthen brand.
  • Checked store merchandise regularly for proper display and replenishment.
  • Directed smooth merchandising of products to engage customers and promote sales.
  • Corrected SKU issues and pricing discrepancies to increase accuracy of end-of-shift register drawer counts.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Assistant Store Manager

Spirit Halloween Super Store
Toms River, NJ
07.2021 - 11.2021
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives and attain advancement.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.

Education

High School Diploma -

Manasquan High School
Manasquan, NJ
09.2016 - 06.2018

Skills

    Species-specific temperament knowledge

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Interests

Exotic Animal Care

Dog-Training

Timeline

Pet Sitting

Rover.com
02.2022 - Current

Sales Supervisor

Spencer's Gifts
11.2021 - 02.2022

Assistant Store Manager

Spirit Halloween Super Store
07.2021 - 11.2021

High School Diploma -

Manasquan High School
09.2016 - 06.2018

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Victoria GathmannPet Caretaker, Dog Walker & Retail Sales Associate