Open To Work
Victoria Golbuff
Receptionist
Florida
Summary
Obtained my Associate of Arts degree in Elementary Education from Florida Atlantic University and am currently attending UCF for bachelor's in Elementary Education, but planning to change major to Communications. Skilled receptionist with several years of hands-on experience answering phone calls, providing exceptional customer service, and in-depth software/computer skills.
Overview
9
9
years of professional experience
Work History
Receptionist
Kelly Park
Apopka, Florida
03.2018 - Current
- Managed phone calls and efficiently routed inquiries to appropriate staff, ensuring prompt responses.
- Maintained cleanliness and organization of reception area and supplies.
- Assisted administrative staff with various clerical tasks, contributing to overall team functionality.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Greeted visitors and provided them with assistance.
- Delivered exceptional customer service during interactions with internal and external customers, enhancing overall satisfaction.
Sales Associate
Billabong
Orlando, Florida
08.2018 - 01.2019
- Guided customers in selecting products aligned with preferences and current trends.
- Maintained store appearance through effective merchandising and organization.
- Provided product knowledge and advice to improve customer satisfaction.
- Handled inventory by restocking shelves and displaying merchandise in the proper places.
- Aided customers in locating products, addressing inquiries, and providing tailored product advice.
- Worked with fellow sales team members to achieve group targets as well as individual sale goals.
Food Server
Tijuana Flats
Apopka, Florida
06.2017 - 09.2017
- Managed food and drink orders to deliver timely service and enhance guest satisfaction.
- Greeted guests in a friendly and welcoming manner.
- Resolved customer complaints promptly, fostering a welcoming environment and ensuring repeat visits.
- Collaborated with kitchen staff to uphold food quality and presentation standards, contributing to positive dining experiences.
- Maintained cleanliness of dining area to enhance guest experience.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Restocked supplies to maintain inventory levels.
Education
Associate of Arts - Elementary Education
Florida Atlantic University
Boca Raton, FL05-2022
Bachelor of Arts - Elementary Education
University of Central Florida
Orlando, FL03-2026
Skills
- Front office operations
- Phone etiquette
- Client relations
- Multitasking and prioritization
- Effective communication
- Team collaboration
- Positive and professional
- Classroom management
- Lesson planning
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridSalary Range
$30000/yr - $200000/yrTimeline
Sales Associate
Billabong
08.2018 - 01.2019
Receptionist
Kelly Park
03.2018 - Current
Food Server
Tijuana Flats
06.2017 - 09.2017
Associate of Arts - Elementary Education
Florida Atlantic University
Bachelor of Arts - Elementary Education
University of Central Florida