Victoria Gonzales
Clovis,NM
Summary
Dynamic and detail-oriented professional with over 6 years of experience in customer service and effective communication. Adept at multitasking and maintaining high standards of cleanliness, I consistently enhance guest satisfaction and team collaboration, ensuring timely task fulfillment, and a welcoming environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
To-Go Host
Texas Roadhouse
Clovis, USA
11.2025 - Current
- Maintaining fresh ingredients, ensuring they are stocked and rotated
- Checking guest receipts and packaging orders accordingly and accurate
- Notifying customers of their orders being ready
- Maintaining cleanliness of the Togo area
- Keep guests satisfied, informed and making sure they are getting their orders in a timely manner
- Greeted and welcomed guests upon arrival to improve customer experience.
Sandwhich Artist
Subway
Clovis, USA
06.2025 - 11.2025
- Followed proper food handling practices to ensure food safety
- Operated cash registers and handled money accurately and efficiently
- Demonstrated excellent customer service skills by providing friendly and efficient service to customers
- Ensured all ingredients were fresh and of the highest quality
- Greeted customers in a friendly and professional manner, resulting in an increase in repeat customers
- Cross-trained in all areas of the store, allowing for increased flexibility in the work environment
- Maintained store cleanliness and sanitation standards
Kennel Technician
Jamieson creek kennel
Clovis, USA
05.2025 - 08.2025
- Provided compassionate care and attention to animals in a kennel setting, ensuring their comfort and well-being
- Maintained cleanliness and sanitation of kennels, and common areas to prevent the spread of germs
- Fed and monitored dogs according to specific dietary needs and schedules.
- Kept dogs safe by remaining alert to environmental conditions and nearby animals.
Housekeeper
Presbyterian Healthcare Services
Clovis, USA
05.2023 - 05.2025
- Performed daily cleaning tasks such as sweeping, mopping, vacuuming, dusting, and sanitizing bathrooms
- Maintained a clean and organized work environment to ensure the safety of patients, visitors, and staff
- Managed housekeeping duties on days I was charge, including handling calls to address various situations such as mopping up spills, replacing paper towels, and restocking areas
- Maintained cleanliness in patient rooms following healthcare sanitation standards.
- Emptying trashes and biohazard containers
- Organized and restocked cleaning supplies throughout the facility
- Collaborated with staff to prioritize urgent cleaning tasks during busy hours.
Education
General Studies -
Clovis High School
Clovis, NM05.2022
Skills
- Ability to work under pressure
- Team collaboration
- Adaptability
- Effective communication
- Conflict resolution
- Leadership
- Organizational skills
- Customer service
- Time management
- Attention to detail
- Detail-oriented
- Multitasking proficiency
- Data entry accuracy
- Customer relationship management
- Problem solving
- Negotiation techniques
Certification
• Driver's License
Timeline
To-Go Host
Texas Roadhouse
11.2025 - Current
Sandwhich Artist
Subway
06.2025 - 11.2025
Kennel Technician
Jamieson creek kennel
05.2025 - 08.2025
Housekeeper
Presbyterian Healthcare Services
05.2023 - 05.2025
General Studies -
Clovis High School