Victoria G. Pichoff MSN, RN
Terrytown
Summary
Dedicated Registered Nurse with extensive expertise in patient navigation and care coordination, enhancing patient outcomes through effective communication and resource optimization. Recognized for a collaborative approach that fosters teamwork and drives measurable results in dynamic healthcare environments. Committed to adapting to evolving patient needs while maintaining a focus on delivering high-quality care. Proven ability to streamline processes and advocate for patients, ensuring their voices are heard throughout the healthcare journey.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cardiothoracic Nurse Navigator
University Medical Center
New Orleans, LA
03.2025 - Current
- Coordinate and manage care for patients undergoing cardiothoracic surgery, ensuring seamless transitions across the preoperative, perioperative, and postoperative continuum.
- Educate patients and families on procedures, recovery expectations, and discharge planning to improve adherence and outcomes.
- Collaborate with multidisciplinary teams including surgeons, cardiologists, case managers, and rehab specialists to reduce readmission rates and streamline care pathways.
- Serve as a liaison and advocate, promoting patient-centered care and addressing social determinants of health to optimize recovery and satisfaction.
- Developed personalized care plans in collaboration with healthcare teams for diverse patient populations.
Emergency Room RN -Charge Nurse
Tulane Downtown Emergency Room
New Orleans, LA
08.2024 - 01.2026
- Lead a team of nurses, ensuring efficient patient flow and delivery of high-quality care in a fast paced environment.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Administered critical care interventions in high-stress emergency situations.
Med Surg- Neuro/Stroke (LPN)
University Medical Center New Orleans
11.2022 - 08.2024
- Provide direct care to patients with neurological conditions, including stroke, traumatic brain injury (TBI), seizures, and neurological disorders.
- Monitored patient vital signs to perform thorough condition assessments.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Administered medications and monitored patient responses to ensure optimal care outcomes.
- Assisted in developing individualized care plans based on patient assessments and clinical guidelines.
Cardiology Clinic- Charge Nurse
University Medical Center New Orleans
06.2020 - 11.2022
- Triage, medication administration, Medication refills
- Respond to patient advice requests and assist with scheduling
- Work hand in hand with CT, Vascular and Cardiologists to give patients the best care possible while in clinic
- Documented vitals and medical histories in patient charts when assessing patients and communicated patient information to physicians and other nurses for care continuity.
- Managed daily staff assignments and patient scheduling to guarantee clinic coverage and flow.
Education
Master of Science - Nursing
Chamberlain University College of Nursing
New Orleans, LA01.2026
Bachelors of Science - Nursing
Chamberlain University School of Nursing
New Orleans, LA08.2024
Technical Diploma - Licensed Practical Nurse
Delgado Community College
New Orleans, LA12.2019
Skills
- Emergency room triage and care
- Team leadership and staff management
- Patient advocacy and communication
- Critical thinking and decision-making
- Conflict resolution
- Time management and multitasking
- HIPAA compliance and patient privacy
- Electronic health record (EHR) systems
- Clinical assessment
- Patient education
Certification
- Registered Nurse (RN)- Louisiana 228544
- BLS
- ACLS
- PALS
- NIHH
- TNCC
Timeline
Cardiothoracic Nurse Navigator
University Medical Center
03.2025 - Current
Emergency Room RN -Charge Nurse
Tulane Downtown Emergency Room
08.2024 - 01.2026
Med Surg- Neuro/Stroke (LPN)
University Medical Center New Orleans
11.2022 - 08.2024
Cardiology Clinic- Charge Nurse
University Medical Center New Orleans
06.2020 - 11.2022
Master of Science - Nursing
Chamberlain University College of Nursing
Bachelors of Science - Nursing
Chamberlain University School of Nursing
Technical Diploma - Licensed Practical Nurse
Delgado Community College