Victoria Graff
Big Horn Rehabilitation Center & Care
Sheridan,WY
1
Certification
20
years of professional experience
Experienced with managing contract documentation and maintaining compliance within organizational frameworks. Utilizes communication and organizational skills to support contract negotiations and streamline administrative processes. Knowledge of contract lifecycle management and effective team collaboration.
Work History
Cook
1 Year 1 Month- Cook breakfast, lunch, and dinner for residents 5 days a week that can accommodate their specific diets and needs. This will also include cooking requested orders for residents who are unable to eat what is on the menu, put in a request for something else.
- Created desserts for lunch and dinner that catered to the specific dietary requirements of residents.
- Provided tailored support to residents based on their specific requirements.
- Oversaw staff during shifts to ensure all tasks were completed efficiently while managing my responsibilities.
Production Control Clerk
5 Years- Handled phone inquiries to ensure effective communication with clients.
- Completed service calls in Maximo to ensure timely response and resolution of issues
- Submit payroll to Corporate on a Bi-Weekly basis
- Invoice the Federal Government for monthly services rendered as well as RWA work.
- Printing out monthly PM’S for the staff to complete
- Closing out PM’s as they are completed by the staff
- Compiled paperwork for weekly deliverables to facilitate accurate reporting to GSA
- Typed purchase orders for supplies and services to maintain accurate inventory and resource allocation
- GSA Warehouses - Springfield, VA
Production Control Clerk
1 Year 3 Months- Provided prompt telephone assistance to address customer inquiries.
- Coordinated service calls in Maximo to ensure timely responses and resolutions.
- Submit payroll to Corporate on a Bi-Weekly basis
- Processed invoices for the Federal Government for monthly services and RWA work, ensuring accurate billing.
- Printing out monthly PM’S for the staff to complete
- Closing out PM’s as they are completed by the staff
- Compiled and organized paperwork for weekly deliverables sent to GSA, maintaining compliance and documentation standards.
- Type up Purchase Orders on supplies or services rendered for the building
- Maintained organization and inventory management at GSA Warehouses in Springfield, VA.
Production Control Clerk
2 Years 10 Months- Responded to customer inquiries via phone
- Invoice the Federal Government for monthly services rendered as well as RWA work.
- Train all new PCC’s that come on board with the company in payroll process, typing up proposals to GSA, entering the proposals into Deltek, Invoicing the Government for monthly and RWA services, Typing up purchase orders and what to send to corporate each week.
- Invoiced Federal Government for monthly services and RWA work to ensure timely payments.
- Printing out monthly PM’S in Maximo and TMA for the staff to complete
- Closing out PM’s as they are completed by the staff
- Compiled weekly deliverables paperwork for submission to GSA and AOC.
- Type up Purchase Orders on supplies or services rendered for the building
- Enter Proposals into Deltek
- Assist Jim Butland in starting up new projects as they are awarded to the Company (i.e. National Building Museum – NBM, FDA Building, NAC – Homeland Security HDQ)
- Fill in for PCC’s at the other Project Sites while they are out on vacation or sick leave
- Escort Contractors for FBI as needed
- Type letters for Jim Butland in accordance with his position
- Worked at the US Capital Police site for one year
- Educated new PCCs on company processes that come on board with the company in payroll process, typing up proposals to GSA, entering the proposals into Deltek, Invoicing the Government for monthly and RWA services, Typing up purchase orders and what to send to corporate each week.
- Answer Phones
Production Control Clerk
8 Years 6 Months- Answered incoming phone calls to assist customers and provide information.
- Completed service calls in Maximo to ensure timely resolution of issues.
- Type up Purchase Orders on supplies or services rendered for the building
- Invoiced Federal Government for monthly services and RWA work, facilitating prompt payment.
- Printing out monthly PM’S for the staff to complete
- Closing out PM’s as they are completed by the staff
- Typed purchase orders for supplies and services, streamlining procurement process for building needs.
- Answer Phones
- Assisted with operations at the FBI Washington Field Office to support investigations.
Production Control Clerk
6 Months- Answered incoming phone calls from clients and staff
- Completed service calls in Maximo to ensure timely resolution of issues
- Printing out monthly PM’S for the staff to complete
- Closing out PM’s as they are completed by the staff
- Compiling paperwork for the weekly deliverables to send to GSA
- Type up Purchase Orders on supplies or services rendered for the building
- Compiled paperwork for weekly deliverables sent to GSA, ensuring accuracy and compliance
- Typed purchase orders for supplies and services rendered, facilitating efficient procurement processes
- Supported daily activities and visitor services at Postal Square Museum
Education
Associate of Arts - Baking & Pastry
Associate of Arts - Paralegal Studies
Diploma - Culinary
Skills
Food safety practices
Menu planning
Inventory management
Project planning
Microsoft Excel certification
Office administration
Nutritional planning
Menu adaptation
Proficient in Microsoft Suites
Organizational skills
Contract preparation
Relationship building
Certification
- Microsoft Excel, PM Services Company - March 2009
Timeline
Cook
Big Horn Rehabilitation Center & Care
07.2022 - 08.2023Read More
Production Control Clerk
Tigua Enterprises, Inc.
07.2013 - 07.2018Read More
Production Control Clerk
PM Services Company
04.2012 - 07.2013Read More
Production Control Clerk
PM Services Company
06.2009 - 04.2012Read More
Production Control Clerk
PM Services Company
12.2008 - 06.2009Read More
Production Control Clerk
PM Services Company
04.2003 - 10.2011Read More
Escoffier Culinary School
Diploma from Culinary
Read More
Casper College
Associate of Arts from Paralegal Studies
Read More
Escoffier Pastry School
Associate of Arts from Baking & Pastry
Read More