Victoria Gregory
Gretna,VA
Summary
Seeking to build a long-term career with opportunities for growth.
Overview
7
7
years of professional experience
Work History
Housekeeper
Chatham Health and Rehabilitation
Chatham, VA
09.2025 - Current
- Assisted in training new housekeeping staff members on proper cleaning techniques and policies.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Followed safety procedures when handling cleaning chemicals.
- Participated in ongoing training sessions to stay up-to-date on facility procedures.
- Supported resident privacy by adhering to strict confidentiality policies.
- Responded promptly to resident requests and concerns.
- Implemented efficient cleaning techniques to maximize productivity while maintaining high quality standards.
- Verified cleanliness and organization of storage areas and carts.
- Documented and reported necessary facility and building repairs observed.
- Demonstrated attention to detail while inspecting completed work tasks, ensuring all areas met established cleanliness standards.
Housekeeper
Terry's Cleaning Services
Altavista, VA
06.2019 - 09.2025
- Coordinated scheduling of cleaning services to optimize workforce productivity and coverage.
- Conducted regular inspections of cleaned areas to maintain high cleanliness standards.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Trained new staff on efficient cleaning techniques and safety procedures.
- Managed inventory control, ensuring adequate supplies were available.
- Addressed customer feedback and complaints to maximize satisfaction.
- Maintained a high level of integrity and confidentiality when handling sensitive customer information.
Senior Production Operator
Abbott
Altavista, VA
04.2023 - 05.2025
- Operated and maintained manufacturing equipment to ensure efficient production processes.
- Collaborated with team members to meet daily production targets and deadlines.
- Maintained a clean and organized work area.
- Trained new employees on proper operation of machinery and safety protocols.
- Contributed to quality control efforts by conducting visual inspections of finished products for defects or inconsistencies.
- Ensured compliance with company policies, procedures, and regulations related to health, safety, and environmental standards.
- Maintained accurate records of production data such as output quantities, downtime incidents, or product specifications.
- Performed routine maintenance tasks on production equipment to ensure optimal performance.
- Actively participated in team meetings, providing input and feedback for process improvement discussions.
- Utilized problem-solving skills to troubleshoot minor equipment malfunctions during production runs.
Clerical Assistant
Perkins Tire & Service Center
Chatham, VA
09.2021 - 04.2023
- Managed daily administrative tasks, ensuring efficient operation of service center activities.
- Assisted in scheduling appointments and coordinating customer service inquiries effectively.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Ensured accuracy in data entry tasks, resulting in improved record-keeping and reduced errors.
- Greeted incoming visitors and customers professionally.
- Processed invoices and expense reports accurately and efficiently to maintain up-to-date financial records.
Hostess
MaMa Rosa's
Gretna, VA
10.2018 - 03.2020
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed waitlists efficiently to optimize seating arrangements.
- Assisted in training new host staff on operational procedures.
- Handled reservations and coordinated special requests effectively.
- Maintained cleanliness and organization of the front-of-house area.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
Education
High School Diploma -
Gretna High School
Gretna, VA05-2019
Skills
- Teamwork
- Customer service
- Phone etiquette
- Filing systems
- Data entry
- Prioritization
- Relationship building
- Problem-solving
- Time management
- Attention to detail
- Effective multitasking
- Patience and empathy
Timeline
Housekeeper
Chatham Health and Rehabilitation
09.2025 - Current
Senior Production Operator
Abbott
04.2023 - 05.2025
Clerical Assistant
Perkins Tire & Service Center
09.2021 - 04.2023
Housekeeper
Terry's Cleaning Services
06.2019 - 09.2025
Hostess
MaMa Rosa's
10.2018 - 03.2020
High School Diploma -
Gretna High School