VICTORIA GUTIERREZ
Mission,Texas
Summary
I am a highly-motivated person with the desire to take on new challenges. Hardworking employee with customer service, multitasking and time management abilities. I am flexible hard worker ready to learn and contribute to team success.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Representative
Abercombie & Fitch La Plaza Mall
11.2023 - Current
- I provided training sessions to new team members on branding best practices.
- Prepared detailed reports on customer feedback, sales performance, and competitive analysis.
- I provided customer service support by responding to customer inquiries via email or phone call.
- We have developed and implemented strategies to increase brand awareness.
- Organized and executed promotional events, assembled and dismantled event sites, and engaged with customers. Maintained cleanliness and organization of promotional spaces.
Pet Care Associate
High Happy Pet Resort
Edinburg, TX
12.2022 - 06.2023
- Cleaned and disinfected kennels and common areas, delivered excellent service to pet owners, kept dogs safe by remaining alert to environmental conditions and nearby animals, and walked animals outside to avoid accidents in play areas or bedding.
Education
Associate of Arts in Interdisciplinary Studies -
South Texas College
McAllen, TX12-2024
High School Diploma -
Veterans Memorial High School
Mission, TX05.2023
Skills
- Work Prioritization
- Critical Thinking
- Problem-Solving
- Verbal and Written Communication
- Goal-Oriented
- Relationship Management
- Communication Skills
Certification
- Licensed Manicurist
- Substitute Certification
Timeline
Brand Representative
Abercombie & Fitch La Plaza Mall
11.2023 - Current
Pet Care Associate
High Happy Pet Resort
12.2022 - 06.2023
Associate of Arts in Interdisciplinary Studies -
South Texas College
High School Diploma -
Veterans Memorial High School
- Licensed Manicurist
- Substitute Certification
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