Victoria C. Hall
Atlanta,Ga
Summary
Seeking employment involving Directing and Activity Programming with a focus on working with children, Persons with Disabilities,
Assisted Living Facility and or Customer Service Rep (clerical) Organized, hard-working, dependable, works well with others willing to learn new things, and works well with the public. Ethical,
confident, and poised in interactions with individuals at all levels. Detail-oriented with the ability to multi-task effectively. Qualified Working with infants to 18yrs of age, Working with Persons with Disabilities. with over 10 years working for a different organization, delivering high quality exceptional service. Highly detail-oriented and organized self-starter who works well independently to get the job done to the satisfaction of the client. Motivated & offering a strong work ethic and positive attitude. Highly effective in fast-paced work environments. Detail-oriented professional with superb people skills. Engaging and helpful. Enthusiastic , I am a fast learner and can deliver results quickly. Efficient, accurate and detail-oriented with an innate drive to provide exceptional service. Responsible with excellent communication skills demonstrated by 0ver 10years of experience providing to satisfied clients. Certified Child Care Specialist with more than 4 years of professional experience. Expertise working with children with special needs.
Overview
33
33
years of professional experience
1
1
Certificate
Work History
Personal Supports Worker
Advanced Care Agency
Deland Florida
07.2016 - Current
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform healthcare-related tasks, such as administer / remind of medication, Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Care for individuals during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Personal Supports Worker
Safe Haven Supportive Living
South Daytona Florida
02.2016 - 06.2016
- South Daytona Fl Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform healthcare-related tasks, such as administer / remind of medication, Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Care for individuals during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
SALES ASSOCIATE
Goodwill of North Florida
Palm Coast Florida
05.2013 - 02.2014
- Mom became sick) Palm Coast Fl Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Windsor Assisted Living & Memory Care (RESIDENT AIDE) - Memory Care unit.
PROGRAM DIRECTOR
Volusia/Flagler Boys and Girls Club
Palm Coast, Florida
09.2011 - 08.2012
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform healthcare-related tasks, such as administer / remind of medication, Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Office Manager
Unique Credit Repair
Palm Coast FLorida
11.2009 - 08.2011
- Plan and schedule programming and event coverage, based on broadcast length, time availability, and other factors, such as community needs, ratings data, and viewer demographics.
- Coordinate activities between departments, such as news and programming.
- Monitor and review programming to ensure that schedules are met, guidelines are adhered to, and performances are of adequate quality.
- Check completed program logs for accuracy and conformance with the company rules and regulations and resolve program log inaccuracies.
Resident Aide / Med Tech
Windsor Assisted Living & Memory Care
Palm Coast, Florida
09.2011 - 08.2012
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
EARLY CHILDHOOD SPECIALIST
Flagler County Adult Education
Bunnell, Florida
06.2002 - 06.2004
- Counsel individuals, groups, families, or communities regarding issues including, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care, Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, and other contacts to help families who face problems, such as disabilities, abuse, no education or poverty.
- Maintain case history records and prepare reports.
- Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
Rec Leader II / Supervisor
City of Palm Coast Parks & Recreation Department
Palm Coast, Florida
05.2000 - 06.2002
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Manage the daily operations of recreational facilities.
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
- Achieved high customer satisfaction for gained numbers in afterschool and summer camp kids.
- Collaborated with Rec supervisor and other supervisors to ensure the delivery of efficient, high-quality service.
- Enhanced company reputation by organizing after school, summer camp and community events.
- Provided coaching, mentoring, and consultation to staff to enhance staff development.
- Consistently received positive feedback from guests on performance reviews.
- Supervised and coordinated dining room activities and employee schedules.
- Set-up and operated line for breakfast and lunch service.
- Reviewed weekly inventory charts and recorded facility needs.
Advanced Care Agency
07.2016 - Current
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform healthcare-related tasks, such as administer / remind of medication, Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Care for individuals during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Safe Haven Supportive Living
02.2016 - 06.2016
- South Daytona Fl Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform healthcare-related tasks, such as administer / remind of medication, Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Care for individuals during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
SALES ASSOCIATE
Goodwill of North Florida
05.2013 - 02.2014
- Mom became sick) Palm Coast Fl Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Issue receipts, refunds, credits, or change due to customers.
- Assist customers by providing information and resolving their complaints.
- Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
- Greet customers entering establishments.
- Windsor Assisted Living & Memory Care (RESIDENT AIDE) - Memory Care unit.
PROGRAM DIRECTOR
Volusia/Flagler Boys and Girls Club
Palm Coast, Florida
09.2011 - 08.2012
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform healthcare-related tasks, such as administer / remind of medication, Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.
- Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
Office Manager
Unique Credit Repair
Bunnell, Fl
11.2009 - 08.2011
- Plan and schedule programming and event coverage, based on broadcast length, time availability, and other factors, such as community needs, ratings data, and viewer demographics.
- Coordinate activities between departments, such as news and programming.
- Monitor and review programming to ensure that schedules are met, guidelines are adhered to, and performances are of adequate quality.
- Check completed program logs for accuracy and conformance with the company rules and regulations and resolve program log inaccuracies.
Owner passed away
Palm Coast, Florida
02.2004 - 05.2008
- Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
- Answer telephones, direct calls, and take messages.
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
- Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
- Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
EARLY CHILDHOOD SPECIALIST
Flagler County Adult Education Lost Govt Grant
Bunnell, Florida
06.2002 - 06.2004
- Counsel individuals, groups, families, or communities regarding issues including, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care, Interview clients individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their needs.
- Serve as liaisons between students, homes, schools, family services, child guidance clinics, courts, protective services, and other contacts to help families who face problems, such as disabilities, abuse, no education or poverty.
- Maintain case history records and prepare reports.
- Counsel parents with child rearing problems, interviewing the child and family to determine whether further action is required.
City of Palm Coast Parks & Recreation Department
Palm Coast, Florida
05.2000 - 06.2002
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Manage the daily operations of recreational facilities.
- Administer first aid according to prescribed procedures and notify emergency medical personnel when necessary.
- Organize, lead, and promote interest in recreational activities, such as arts, crafts, sports, games, camping, and hobbies.
- Greet new arrivals to activities, introducing them to other participants, explaining facility rules, and encouraging participation.
Skills
- Commitment to quality and service
- Relationship/team building
- CPR certification
- Staff collaboration
- Staff motivator
- Communication skills
- Commitment to quality and service
- Strong communication skills
- Inventory control
- Employee hiring and retention
Timeline
Advanced Care Agency
07.2016 - Current
Personal Supports Worker
Advanced Care Agency
07.2016 - Current
Safe Haven Supportive Living
02.2016 - 06.2016
Personal Supports Worker
Safe Haven Supportive Living
02.2016 - 06.2016
SALES ASSOCIATE
Goodwill of North Florida
05.2013 - 02.2014
SALES ASSOCIATE
Goodwill of North Florida
05.2013 - 02.2014
PROGRAM DIRECTOR
Volusia/Flagler Boys and Girls Club
09.2011 - 08.2012
PROGRAM DIRECTOR
Volusia/Flagler Boys and Girls Club
09.2011 - 08.2012
Resident Aide / Med Tech
Windsor Assisted Living & Memory Care
09.2011 - 08.2012
Office Manager
Unique Credit Repair
11.2009 - 08.2011
Office Manager
Unique Credit Repair
11.2009 - 08.2011
Owner passed away
02.2004 - 05.2008
EARLY CHILDHOOD SPECIALIST
Flagler County Adult Education Lost Govt Grant
06.2002 - 06.2004
EARLY CHILDHOOD SPECIALIST
Flagler County Adult Education
06.2002 - 06.2004
City of Palm Coast Parks & Recreation Department
05.2000 - 06.2002
Rec Leader II / Supervisor
City of Palm Coast Parks & Recreation Department
05.2000 - 06.2002
Diploma - GENERAL
Flagler Palm Coast High School
Phlebotomy Certificate Certificates: CPR / First Aid - Phlebotomy
Flagler Vocational Center
Certification
State of Florida AHCA Registration # 234177CPR/First Aid/AED 6/27/17 – 6/27/2019
Home Health Medication Certification Zero Tolerance 6/22/16
Infection Control 7/26/16
Direct Care Core Competencies Introduction to Childcare (20HRS)
Childcare Certified (30 HRS)
Early Literacy ( NO CHILD LEFT BEHIND)
Child Care training (6 HRS)
Behavioral Observation and Screening (10 HRS)
Health, Safety, and Nutrition (8HRS)
Basic Healthcare Worker Certificate (90 Contact HRS)
CNA Course (21 HRS)Domestic Violence (4.0 Contact Hrs)
Bloodborne pathogens Standard Precautions (3.5 Contact HRS)
Phlebotomy Certificate1 HR Care Basics
Food Safety and Serving (P1121)
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