Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Hampton

Marble Falls,TX

Summary

I’ve been a stay at home mom for about 9 years now. And the last 4 years I’ve been homeschooling our two oldest. So I’ll be the first to admit my work history looks and is a bit spotty. However, Its not for lack of drive. I just felt I needed to put forth most of my time to our kids while they were little. Anyone I have ever worked with can attest to my work ethic and the morale I brought to any team I was thrown into. Furthermore, I’m a quick learner and great with time management. Which is why I live by “if there’s a will there’s a way”.

Overview

7
7
years of professional experience

Work History

Kitchen Supervisor and Cashier

Spicewood General Store
11.2020 - 01.2022
  • Supervised kitchen staff to ensure compliance with food safety regulations and operational standards.
  • Managed inventory levels, coordinating with suppliers for timely stock replenishment.
  • Developed and implemented efficient food preparation workflows to enhance productivity.
  • Trained new employees on kitchen procedures, equipment usage, and safety protocols.
  • Conducted regular quality checks on food items to maintain high standards of taste and presentation.
  • Monitored kitchen expenses, identifying cost-saving opportunities without compromising quality or service.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Trained new team members on kitchen procedures, safety protocols, and company standards.
  • Controlled food costs and managed inventory.
  • Maintained high sanitation standards through routine cleaning protocols and adherence to health regulations.
  • Monitored food preparation, production, and plating for quality control.
  • Promoted a positive work environment by fostering open communication and resolving conflicts in a timely manner.
  • Reduced food waste through effective inventory management and menu planning.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Directed activities of team of skilled kitchen workers preparing and serving meals.
  • Monitored daily food production levels to maintain appropriate stock levels while avoiding overproduction or shortages.
  • Assisted in menu development, considering seasonal ingredients, customer preferences, and profitability goals.
  • Upheld strict adherence to allergen safety procedures, ensuring cross-contamination prevention measures were followed diligently during preparation processes.
  • Established strong vendor relationships for reliable ingredient sourcing and cost-effective purchasing.
  • Implemented standardized portion control practices for consistency across all dishes served at the establishment.
  • Maintained rigorous health and safety standards, ensuring spotless inspection record.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.

Sales Associate

Marshalls Department Store
06.2015 - 09.2015
  • Guided customers to find products efficiently, enhancing their shopping experience.
  • Operated point-of-sale systems efficiently, ensuring accurate transactions and timely customer service.
  • Maintained organized merchandise displays, promoting product visibility and driving sales effectiveness.
  • Collaborated with team members to restock shelves promptly, ensuring inventory levels met customer demand.
  • Resolved customer inquiries and concerns effectively, fostering positive relationships and repeat business.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Cen Tex Waste Water

Office Manager
05.2015 - 02.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Proficient in Microsoft word and QuickBooks.

Kitchen Worker

Spicewood General Store
06.2015 - 09.2015
  • Prepared ingredients by washing, chopping, and measuring for various menu items.
  • Maintained cleanliness and organization of workstations to ensure food safety standards.
  • Assisted in daily inventory management to track supplies and reduce waste.
  • Collaborated with team members to streamline kitchen operations during peak hours.
  • Operated kitchen equipment safely and efficiently while adhering to operational guidelines.
  • Followed recipes accurately to ensure consistency in food quality and presentation.
  • Supported head chef in training new staff on kitchen procedures and best practices.
  • Monitored food storage conditions to maintain freshness and compliance with health regulations.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Demonstrated versatility in culinary skills, assisting in various stations such as grill, fryer, or sauté as needed.
  • Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
  • Complied with all federal, state, and local regulations governing safe food handling practices within the kitchen environment.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Delivered consistent meal quality by following standardized recipes and portion control protocols.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported overall restaurant operations through effective communication with front-of-house staff during peak service hours.
  • Assisted in training new kitchen staff members, ensuring they were familiar with equipment usage and safety procedures.
  • Contributed to positive workplace culture by maintaining a professional demeanor under pressure while fostering teamwork among colleagues.
  • Reduced food waste by implementing proper storage techniques and closely monitoring inventory levels.
  • Offered guidance and support to junior kitchen staff members, fostering a culture of continuous learning and professional growth within the team.
  • Participated in regular team meetings to discuss menu updates, operational improvements, and workplace safety concerns.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Managed ordering supplies and tracking inventory levels to maintain optimal stock levels without compromising freshness or variety of ingredients.
  • Unloaded food deliveries and stored items in proper locations for easy access.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Maintained high personal grooming standards and uniform presentation.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Operated food slicers, grinders and chopper in accordance with safety guidelines.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Followed food safety practices and sanitation guidelines.

Education

Associate of Applied Science - Accounting

Central Texas College
Killeen, TX

High School Diploma -

Dripping Springs High School
Dripping Springs
06.2015

Skills

  • Food safety
  • Inventory control
  • Operations management
  • Staff training
  • Equipment maintenance
  • Schedule development
  • Critical thinking
  • Microsoft Excel
  • QuickBooks

Timeline

Kitchen Supervisor and Cashier

Spicewood General Store
11.2020 - 01.2022

Sales Associate

Marshalls Department Store
06.2015 - 09.2015

Kitchen Worker

Spicewood General Store
06.2015 - 09.2015

Cen Tex Waste Water

Office Manager
05.2015 - 02.2016

Associate of Applied Science - Accounting

Central Texas College

High School Diploma -

Dripping Springs High School

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