Victoria Hassel
Longmont,CO
Summary
Results driven operations professional with 5+ years in logistics, team leadership, and compliance-driven environments. Skilled in risk management, situational awareness, enforcing safety protocols, and making quick, sound decisions under pressure. Known for strong communication, problem-solving, attention to detail, and conflict resolution.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Zach Luckinbill Insurance Agency
07.2025 - Current
- Provide administrative and operational support by managing client records, scheduling appointments, and assisting with policy applications, underwriting documents, and compliance paperwork. Handle client communications, process policy updates, maintain confidential records, and coordinate with insurance carriers to support efficient agency operations.
Operations Manager
Twin Rivers Delivery
Seattle, WA
08.2023 - 02.2025
- Oversaw daily dispatch and execution of 30+ delivery routes while ensuring on-time performance and compliance with safety and DOT regulations. Managed staffing, scheduling, call-outs, fleet documentation, and operational reporting. Monitored costs, productivity metrics, and service quality while coaching and supporting team members.
Operations Manager
Twin Rivers Delivery
Belgrade, MT
02.2025 - 07.2025
- Achieved on-time delivery across 30+ routes through effective management of dispatch operations. Improved compliance with safety and DOT regulations by implementing rigorous oversight of daily activities. Enhanced team performance by monitoring costs and productivity metrics while providing ongoing support and coaching to team members.
Operations Manager
HC Trucking Inc.
Centennial, CO
09.2019 - 08.2023
- Managed dispatch operations, staffing coverage, and route execution in a high-volume delivery environment. Enforced safety and policy compliance, maintained employee and fleet records, monitored performance metrics, and supported team development and morale.
Driver
Roman Logistics
01.2026 - Current
- Safely deliver packages to residential and commercial locations while meeting Romans Logstics performance and safety standards. Load and unload vehicles, use handheld devices to scan and confirm deliveries, follow assigned routes and schedules, and provide professional customer service in fast-paced conditions.
Education
Completed Coursework - General Education
Coffeyville Community College
Coffeyville, KSHigh School Diploma -
Silver Creek High School
Longmont, CO05-2014
Skills
- Operations & Dispatch Management
- Policy & Compliance Documentation
- Team Leadership
- Patience and empathy
- De-escalation techniques
Certification
Licenses:
2025- Life Insurance License
2023- CMV License
2014- CPR
Timeline
Driver
Roman Logistics
01.2026 - Current
Administrative Assistant
Zach Luckinbill Insurance Agency
07.2025 - Current
Operations Manager
Twin Rivers Delivery
02.2025 - 07.2025
Operations Manager
Twin Rivers Delivery
08.2023 - 02.2025
Operations Manager
HC Trucking Inc.
09.2019 - 08.2023
Completed Coursework - General Education
Coffeyville Community College
High School Diploma -
Silver Creek High School