Victoria Healey
Coventry,RI
Summary
Driven Finance and Management student with strong analytical and problem-solving skills. Committed to continuous learning and equipped to tackle new challenges. Demonstrates effective time management and organizational abilities while collaborating seamlessly with teams. Ready to leverage communication skills to support business objectives and enhance organizational success.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Front Desk Assistant
Providence College Fitness Center
Providence, RI
09.2024 - Current
- Handled front desk duties, greeted students and visitors, answered questions, and delivered professional customer service in busy campus setting.
- Assisted students and visitors with facility inquiries and efficiently directed requests to relevant campus resources.
- Monitored gym access and guided visitors in adhering to facility policies and safety regulations.
- Cleaned, sanitized, and organized fitness equipment to support safe, hygienic workout space.
- Collaborated with student staff to develop rotating schedules, ensuring consistent staffing of fitness center daily.
Waitress, Cashier, Food Runner
Chelo's Waterfront
Warwick, RI
04.2021 - Current
- Deliver exceptional customer service by anticipating guest needs, addressing concerns, and ensuring accurate and timely food and beverage orders.
- Greeted guests, answered menu-related questions, and provided knowledgeable recommendations, enhancing overall dining experience.
- Collaborate with servers, kitchen staff, and management to coordinate orders, maintain efficient service, and ensure timely delivery.
- Manage multiple tables and competing priorities in a fast-paced environment while maintaining professionalism and attention to detail.
- Communicate effectively with team members to resolve customer concerns and ensure guest satisfaction.
- Process customer payments accurately, manage bills, and handle transactions while maintaining attention to detail and financial accuracy.
Education
B.S. - Finance, Management
Providence College
Providence, RI10-2026
High School Diploma -
Coventry High School
Coventry, RI05-2024
Skills
- Front desk operations
- Customer Relations: Customer Service, Client relations, Conflict Resolution
- Technical Skills: Microsoft Office Suite, Microsoft Excel, Basic Computer Skills, Cash Handling, Customer Support Tools
- Data Analysis: Data analysis, Spreadsheet Analysis, Basic Math Skills, Analytical Reasoning
- Problem-Solving: Critical Thinking, Problem-Solving, Attention to Detail
- Peer Support & Teamwork: Team Collaboration, Leadership, Adaptability
- Communication: Business communication, Effective Listening, Interpersonal Skills
Certification
- Microsoft Excel Certified
- TTPA Certified
- Certified Nursing Assistant
- Bloomberg Market Concepts Certified
Interests
Sports, Snowboarding, Travel, Technology, Writing
Volunteer and Leadership Experience
- Providence College Leadership Fellows Program, Developed leadership and communication skills through workshops focused on personal development
- Westview Nursing Home, Provided care by assisting residents with daily activities, monitoring conditions and supporting their well-being
- Best Buddies, Connect with individuals who have disabilities through inclusive activities and meetings
- Coventry Varsity Basketball Captain, Conferred in weekly meetings with coaches and school staff to discuss team events and activities
- Special Olympics, Support individuals with special needs by promoting teamwork and inclusion
- VASA-Varsity Athletes Against Substance Abuse, Served as a positive role model to younger athletes and informed them of the dangers of substance abuse
Timeline
Front Desk Assistant
Providence College Fitness Center
09.2024 - Current
Waitress, Cashier, Food Runner
Chelo's Waterfront
04.2021 - Current
B.S. - Finance, Management
Providence College
High School Diploma -
Coventry High School