Summary
Overview
Work History
Education
Skills
Certification
Languages
Work Availability
Timeline
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Victoria Heissel

Victoria Heissel

Austin,TX

Summary

With extensive experience delivering actionable customer insights to key stakeholders, I have experience in cross-functional collaboration to drive measurable business outcomes. My passion lies in uncovering the 'why' behind customer behavior to inform data-driven strategies that support organizational growth objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Segment Manager

Indeed.com
Austin, TX
04.2024 - 05.2025
  • Developed and executed targeted marketing strategies to enhance user engagement across various segments.
  • Analyzed market trends and consumer behavior to refine product offerings and improve user satisfaction.
  • Collaborated with cross-functional teams to streamline communication and align segment objectives with company goals.
  • Managed customer feedback initiatives, driving improvements in service quality based on user insights.
  • Created detailed reports on segment performance, identifying opportunities for growth and optimization.
  • Analyzed sales data to uncover trends, enabling informed decision-making on strategic priorities for each segment group focus area.

Senior International Product Analyst

Indeed.com
Austin, TX
12.2021 - 04.2024
  • Analyzed product performance data to identify trends and inform strategic decisions.
  • Collaborated with cross-functional teams to enhance user experience and product offerings.
  • Developed and maintained dashboards for real-time tracking of key performance indicators.
  • Conducted market research to assess competitive landscape and consumer needs.
  • Created detailed reports summarizing findings and recommendations for product improvements.
  • Presented insights and actionable strategies to stakeholders, driving informed decision-making.

International Product Analyst

Indeed.com
Austin, TX
12.2018 - 12.2021

• Provided Danish market expertise, influencing product requirements and data-driven insights

• Supported feed acquisition and location data initiatives

• A/B testing and product improvements

• Led end-to-end Location Enhancement across international markets

• Supported product translation and localization for Danish market

• Cross-functional collaboration and ticket triage

Education

Master of Science - Business Economics

Aarhus University
Aarhus, Denmark
05-2012

Bachelor of Science - Business Economics

Aarhus University
Aarhus, Denmark
08-2009

Skills

  • Customer segmentation
  • Data-driven decision making
  • Stakeholder management
  • Competitive intelligence
  • Teamwork
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Google Sheets
  • Organizational skills
  • Analytical thinking
  • MS office
  • Business analysis
  • Administration and reporting
  • Market research
  • SQL
  • Voice of customer analysis
  • Product roadmapping
  • Data analytics
  • A and B testing
  • Google analytics
  • Consumer behavior insights
  • Data visualization

Certification

Google Analytics I

Python Basics

Data Visualization Course

Languages

English
Full Professional
Danish
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Senior Segment Manager

Indeed.com
04.2024 - 05.2025

Senior International Product Analyst

Indeed.com
12.2021 - 04.2024

International Product Analyst

Indeed.com
12.2018 - 12.2021

Master of Science - Business Economics

Aarhus University

Bachelor of Science - Business Economics

Aarhus University