Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Victoria Hernandez

San Antonio

Summary

Dynamic and detail-oriented Baker/Decorator with a strong background in customer service and a passion for creating baked goods. Proven ability to manage custom orders and maintain cleanliness standards. Skilled in cake decorating and effective communication, ensuring customer satisfaction and repeat business. Reliable and responsible, consistently exceeding expectations.

Overview

11
11
years of professional experience

Work History

Baker/Decorator

Self Employed Services
04.2016 - Current

This is my own self employed business I started in 2014. My job is to communicate with customers to get their baking vision brought to life. I handle money when receiving deposits & writing deposit slips to the customers. I make sure my work station is cleaned/sanitized before each work order is started/during completion of the order. I am very attention detailed & like my work to be consistent with error free & clean cut details. I enjoy what I do & baking/decorating brings me much joy seeing what I get to create next.

  • Produced consistently high-quality baked goods for customers.
  • Customer service operations, including taking orders and resolving complaints.

Boutique Owner

Self-employeed
11.2020 - 04.2025
  • Established relationships with vendors to build a strong foundation for my businesses incoming inventory.
  • Would be consistently checking current trends to keep track of what inventory should be ordered.
  • Making bows, & infant clothing for customers custom orders
  • Setting up at markets / communicating with customers to make sales
  • Sewing infant/child clothing

Cashier

Taco Cabana
01.2015 - 06.2015
  • Cleaned the restaurant for the next shift swap.
  • Cleaned up my line to keep my workstation looking prompt at all times.
  • Would greet customers and helped with any questions about selections.
  • Worked flexible schedule and extra shifts when needed to help my store maintain efficiency.
  • Operated cash register for cash, and credit card transactions
  • Handled food preparation

Line Worker/ Sales

Tsw Screenprinting & Embroidery
03.2014 - 12.2014

I would work on the line press which included lining multiple shirts on the machine, once completed with the press the shirts would get removed from the belt to then be folded for packaging.

Sales required contact with customers to help find what a customer was looking for/help with sizing & what fit their budget. I would be in charge of my sales box & meeting my daily sales quota.

  • Used equipment properly to avoid workplace hazards or injuries.
  • Took on additional shifts during peak work periods (after school / overnight) to help the owners when big rush orders came in

Education

High School Diploma -

San Antonio Leadership
San Antonio, TX
05.2015

Skills

  • Team player
  • Customer service
  • Active listener
  • Cake decorating
  • Cleanliness standards
  • Attention to detail
  • Adaptive and creative
  • Basic math
  • Waste reduction
  • Icings and fondant
  • Fondant application
  • Decorating skills
  • Multitasking
  • Reliable and responsible

Timeline

Boutique Owner

Self-employeed
11.2020 - 04.2025

Baker/Decorator

Self Employed Services
04.2016 - Current

Cashier

Taco Cabana
01.2015 - 06.2015

Line Worker/ Sales

Tsw Screenprinting & Embroidery
03.2014 - 12.2014

High School Diploma -

San Antonio Leadership