Victoria Hernandez
Houston,TX
Summary
Dynamic sales professional with a proven track record at Nordstrom, excelling in customer service and bilingual communication. Successfully managed fragrance teams at Dillard's, enhancing productivity by 20%. Adept at leveraging computer skills to optimize inventory management and deliver personalized shopping experiences. Recognized for a friendly, adaptable approach that consistently meets and exceeds sales goals.
Overview
3
3
years of professional experience
Work History
Sales Associate/ Stylist
Nordstrom
01.2025 - 11.2025
- Engaged customers to understand needs and recommend appropriate merchandise.
- Assisted in maintaining visual merchandising standards throughout the selling floor.
- Assisted customers in selecting styles that matched their preferences and needs.
- Maintained knowledge of current fashion trends to provide informed recommendations.
- Assisted customers in selecting jewelry based on personal style and occasion.
Sales Associate
Athleta
Houston, TX
01.2024 - 03.2025
- Assisted customers in product selection, providing personalized recommendations and enhancing shopping experience.
- Maintained store presentation standards by organizing merchandise displays and ensuring cleanliness.
- Processed sales transactions accurately using point-of-sale systems while managing cash register operations.
- Collaborated with team members to achieve daily sales goals and promote special promotions effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Fragance Manager
Dillards Department Store
Houston, TX
06.2022 - 11.2023
- Managed team performance through regular coaching and feedback sessions to enhance productivity.
- Trained and supervised team members on fragrance knowledge and sales techniques.
- Recruited hired, and trained new staff members to maintain adequate staffing levels during peak seasons or high turnover periods.
- Evaluated employee performance and provided constructive feedback, leading to increased productivity and job satisfaction.
- Managed inventory levels for optimal stock availability and timely replenishment orders.
Education
High School Diploma -
Cristo Rey Jesuit College And Preparatory of Houston
Houston, TX05.2021
Skills
- Customer service
- Computer skills
- Friendly, positive attitude
- Flexible and adaptable
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate/ Stylist
Nordstrom
01.2025 - 11.2025
Sales Associate
Athleta
01.2024 - 03.2025
Fragance Manager
Dillards Department Store
06.2022 - 11.2023
High School Diploma -
Cristo Rey Jesuit College And Preparatory of Houston