Victoria Hernandez
Mayer,AZ
Summary
Dedicated professional with extensive experience in compassionate care and customer service. Known for developing tailored care plans and monitoring health conditions to ensure client safety and comfort. Ready to leverage problem-solving abilities to enhance service delivery.
Overview
12
12
years of professional experience
Work History
Caretaker
IHSS Adult Services Program
05.2015 - 02.2026
- Provided compassionate care to clients, ensuring their comfort and well-being.
- Assisted clients with daily living activities, fostering independence and dignity.
- Monitored health conditions, reporting changes to healthcare professionals promptly.
- Developed personalized care plans in collaboration with clients and family members.
- Maintained accurate documentation of client progress and care activities.
- Maintained accurate records of activities, incidents, and resident information for regulatory compliance.
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Managed medication schedules for residents to ensure timely and accurate administration.
- Organized transportation for residents to appointments, improving access to essential services.
Cook
Jack in the Box
09.2019 - 08.2022
- Prepared and cooked menu items according to established recipes and standards.
- Maintained cleanliness and organization of workstations to ensure food safety compliance.
- Operated kitchen equipment efficiently, including grills, fryers, and ovens.
- Collaborated with team members to fulfill customer orders promptly during peak hours.
- Trained new staff on cooking techniques and restaurant procedures to enhance team performance.
- Ensured consistent quality of food presentation while adhering to company specifications and guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Warehouse Worker
Dura Plastic Products Inc.
10.2013 - 02.2018
- Maintained accurate inventory records through regular cycle counts and system updates.
- Collaborated with team members to streamline packaging and shipping processes, enhancing productivity.
- Trained new employees on safety protocols, equipment operation, and best practices for efficiency.
- Oversaw daily workflow activities, ensuring compliance with safety standards and operational guidelines.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
- Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
Education
High School Diploma -
Glen View High
Beaumont, CASkills
- Housekeeping tasks
- Personal care
- Safety awareness
- Meal preparation
- Medication distribution
- Equipment maintenance
- Process monitoring
- Problem-solving
- Customer service
- Patient assistance
- Transportation assistance
- Adaptable problem-solving
Timeline
Cook
Jack in the Box
09.2019 - 08.2022
Caretaker
IHSS Adult Services Program
05.2015 - 02.2026
Warehouse Worker
Dura Plastic Products Inc.
10.2013 - 02.2018
High School Diploma -
Glen View High