Professional Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments

Victoria Hernandez

TJ Max
Newbury Park,CA
7
years of professional experience
Retail Cashier handling cash register operations, card payments, and customer service for school-store and event sales. Keeps lines moving by processing 31–55 customer checkouts per shift accurately, balancing small transactions, and restocking impulse items between customers. Supports a smooth checkout experience through quick product answers and steady service.

Work History

Sales Associate

2 Years
TJ Max | 08.2024 - Current
  • Assisted customers with product selections and inquiries to enhance shopping experience.
  • Maintained organized merchandise displays to promote sales and improve store aesthetics.
  • Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
  • Collaborated with team members to achieve daily sales goals and maintain high standards.
  • Trained new staff on store policies, procedures, and customer service techniques.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Crew Member

2 Months
Old Fashioned Country Butcher | 07.2019 - 09.2019
  • Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
  • Trained new employees on cleanliness standards, client interactions, and meat cutting techniques to enhance service quality.
  • Answered customer questions about specific products and cut meats to specifications.
  • Fulfilled daily specialized requests and processed wholesale orders to meet customer needs efficiently.
  • Enforced approved safety codes and cultivated orderly and an orderly and systematic environment.
  • Cut, wrapped, weighed and labeled orders for customers.
  • Responded to customer inquiries about products and provided customized meat cuts to ensure satisfaction.
  • Handled livestock beginning
  • Summer job

Education

High School Diploma

Santa Paula High School | Santa Paula, CA | 06-2023

Associate of Science - Criminal Justice

Ventura College | Ventura, CA | 06-2027

Skills

Meat cutting
Product weighing & labeling
Display case merchandising
Portion control
Temperature monitoring
Customer Service
Inventory restocking
Cash Register Operations
Product Cross-selling
Safe Food Handling
Sanitation procedures
Opening and closing procedures
Employee training
Vendor communication
Team leadership

Timeline

Sales Associate

TJ Max
08.2024 - CurrentRead More

Crew Member

Old Fashioned Country Butcher
07.2019 - 09.2019Read More

Santa Paula High School

High School Diploma
Read More

Ventura College

Associate of Science from Criminal Justice
Read More

Accomplishments

ASB ( High School): 

  • Gained experiences using a POS system and customer service
  • Working two days out of the week selling food, drinks, school supplies, tickets, etc. to students from the student store.
  • During my four years I was class treasurer, vice president, ASB commissioner of spirit
  • Leadership

Mupu 4-H 

  • Raised swine and cattle for nine years
  • Vice president (2 years), Treasurer, President
  • Received a scholarship
Victoria Hernandez